Care Coordinator

Austin Travis County Sobriety Center; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

Austin Travis County Sobriety Center is seeking a Care Coordinator to support clients on their journey toward harm reduction and recovery. The role works with a multidisciplinary team to assess needs, coordinate services, and facilitate engagement in treatment and supportive resources.

Preferred candidates hold a BS/MS in Social Work and have experience in healthcare or emergency settings, with BLS certification and a Texas driver’s license. Bilingual Spanish skills are a plus.

Qualifications

• Bachelor's or Master’s degree in Social Work.
• Emergency room or healthcare setting experience preferred.
• Must obtain and maintain a valid American Heart Association Basic Life Support (BLS) certification prior to and throughout employment.
• Hold a valid Texas Driver’s License.

Responsibilities

• Complete discharges of clients leaving the center.
• Conduct substance use assessment on clients discharging from the Sobering Center.
• Develop care and recovery plan for persons who request assistance.
• Provide education and brief intervention to individuals with identified need using motivational interviewing techniques to facilitate engagement in SUD related services.
• Coordinate with area service providers to assist clients identified with high-risk substance use to gain access to substance use treatment services.
• Connect clients to appropriate community resources.
• Assist clients in overcoming barriers to treatment such as transportation and lack of insurance, enrolling clients into MAP when required.
• Conduct risk assessments to identify and manage safety concerns, including relapse, self-harm, or suicidal ideation.
• Implement crisis intervention strategies and safety planning to stabilize clients in emergencies.
• Collect and enter client information into database.
• Maintain accurate, timely documentation of client assessments, care plans, progress notes, and referrals.
• Assist clients with Activities of Daily Living (ADLs), including toileting, mobility, and personal hygiene needs, while ensuring their dignity, safety, and collaboration with the medical team.
• Perform related work as assigned.

Skills

Communication

Engagement

Motivational interviewing

Crisis intervention

Assessment

Team collaboration

Bilingual Spanish

Empathy

Cultural sensitivity

Organizational skills

Intervention planning

Community resources

Education

Bachelor's or Master’s degree in Social Work

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Position

Care Coordinator (BSW, LCSW, LMSW, LCDC preferred)

Job Summary:

As a Care Coordinator on our team, you will play a vital role in assisting clients in their journey towards harm reduction and recovery. You will work closely with a multidisciplinary team to provide compassionate care, support, and intervention strategies to individuals who have been engaged in public intoxication. Your primary objective will be to assess and address clients' unique needs and challenges and be able to motivate, engage, and connect clients with the next step of their journey.

Summary Specific to Job:

• Complete discharges of clients leaving the center.
• Conduct substance use assessment on clients discharging from the Sobering Center.
• Develop care and recovery plan for persons who request assistance.
• Provide education and brief intervention to individuals with identified need using motivational interviewing techniques to facilitate engagement in SUD related services.
• Coordinate with area service providers to assist clients identified with high-risk substance use to gain access to substance use treatment services.
• Connect clients to appropriate community resources.
• Assist clients in overcoming barriers to treatment such as transportation and lack of insurance, enrolling clients into MAP when required.
• Conduct risk assessments to identify and manage safety concerns, including relapse, self-harm, or suicidal ideation.
• Implement crisis intervention strategies and safety planning to stabilize clients in emergencies.
• Collect and enter client information into database.
• Maintain accurate, timely documentation of client assessments, care plans, progress notes, and referrals.
• Assist clients with Activities of Daily Living (ADLs), including toileting, mobility, and personal hygiene needs, while ensuring their dignity, safety, and collaboration with the medical team.
• Perform related work as assigned.

Qualifications:

• Bachelors or Masters degree in Social Work preferred.
• Emergency room or healthcare setting experience preferred.
• Must independently obtain and maintain a valid American Heart Association Basic Life Support (BLS) certification prior to and throughout employment.
• Hold a valid Texas Driver’s License (required).

Ability to:

• Proven experience working with individuals who struggle with addiction, preferably in an emergency room or substance abuse treatment setting.
• Excellent communication skills, with the ability to establish rapport, engage clients, and build therapeutic alliances.
• Ability to QCC and supervise social work interns, preferred.
• Comfortable working in a harm reduction setting.
• Ability to work independently and as part of a team.
• Knowledge of community resources and services.
• Demonstrate organizational skills and the ability to manage multiple tasks efficiently.
• Flexibility to adapt to a dynamic work environment and collaborate effectively within a multidisciplinary team.
• Excellent assessment skills.
• Sensitive to issues of diversity.
• Bilingual preferred (Spanish).
• Knowledge of Motivational Interviewing, Stages of Change, Mental Health 1st Aid and Mental Health Awareness.