Care Coordination Specialist - Scheduling & Patient Support

AMEDISYS HOME HEALTH; Hackensack (NJ); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Health plan options (PPO or HSA)

Free telehealth

Paid time off

Wellness rewards

Counseling services

401(k) with company match

Parental and family leave

Mileage reimbursement

Fleet vehicle program

Job summary

Amedisys Home Health is hiring a Patient Services Coordinator in Hackensack, NJ. This full-time, onsite role supports scheduling and coordination for patient visits and clinician assignments to maximize efficiency. Competitive benefits and growth opportunities available.

Responsibilities include coordinating Oasis visits, managing calls about scheduling, and collaborating with the clinical manager and field staff to ensure timely patient care. Equal opportunity employer.

Qualifications

• High School diploma or GED equivalent.
• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Skills

Scheduling experience

Administrative experience

Education

High School diploma or GED

Job description

Amedisys Home Health is hiring a Patient Services Coordinator in Hackensack, NJ. This full-time, onsite role supports scheduling and coordination for patient visits and clinician assignments to maximize efficiency. Competitive benefits and growth opportunities available.

Responsibilities include coordinating Oasis visits, managing calls about scheduling, and collaborating with the clinical manager and field staff to ensure timely patient care. Equal opportunity employer.