Care Coordination Services Consultant

Boys Town; Providence (RI); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Plan with 100% match

Paid vacation & holidays

Tuition assistance

Employee Assistance Program

Life and long-term disability insured

Job summary

Boys Town is seeking a Care Coordination Services Consultant to provide intensive case management for youth and families, connect them with resources, and advocate for stability and well-being.

The role requires a Bachelor's degree in Human Services, at least 1 year of experience with children and families, and willingness to travel and respond to crisis situations. Full-time, on-site in Providence, with comprehensive benefits.

Qualifications

• Bachelor's degree in Human Services or related field required.
• 1+ year of experience working with children and families.
• Valid driver's license and reliable transportation.
• Strong communication, advocacy, and organizational skills.

Responsibilities

• Provide strengths-based, trauma-informed case management services.
• Coordinate community resources for youth and families.
• Support families in navigating child welfare, mental health, education, and justice systems.
• Monitor service plans, provide crisis intervention, and promote permanency planning.
• Maintain accurate documentation and compliance.

Skills

Communication

Advocacy

Organizational skills

Education

Bachelor's degree in Human Services or related field

Job description

Are you passionate about guiding youth and families through complex systems of care? As a Care Coordination Services Consultant, you'll provide intensive case management, connect families to critical resources, and advocate for long-term stability and well-being. Make a lasting impact every day while growing in a supportive and mission-driven organization.

Support Youth. Empower Families. Change Lives - Become a Care Coordination Services Consultant

Starting Pay: $22-24/hour
Full-Time
Schedule - Monday-Friday but must be available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays based on your family's needs.

Benefits You'll Enjoy:

• Medical, Dental, and Vision Insurance - Quality care with free Boys Town Clinic services (not applicable to sites)
• 401(k) Retirement Plan - 100% Employer Match up to 6%, fully vested in 5 years
• Paid Vacation, Sick Leave, and Holidays - Start accruing vacation time immediately
• Tuition Assistance - Continue your education
• Employee Assistance Program - Confidential support services
• Life and Long-Term Disability Insurance - Company-paid for security and peace of mind

What You'll Be Doing:

• Provide strengths-based, trauma-informed case management services
• Coordinate community resources for youth and families
• Support families in navigating child welfare, mental health, education, and justice systems
• Monitor service plans, provide crisis intervention, and promote permanency planning
• Maintain accurate documentation and compliance

Who We're Looking For:

• Bachelor's degree in Human Services or related field required
• 1+ year of experience working with children and families
• Valid driver's license and reliable transportation required
• Strong communication, advocacy, and organizational skills
• Ability to provide own transportation to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check required.
• Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required.
• Additional education or experience may be required due to state or contractual requirements.
• Florida: Must be a Certified Behavioral Health Case Manager (CBHCM) or have the ability to obtain certification within 6 months of hire.

Physical & Safety Requirements:

• Must manage emotionally challenging situations
• Travel to homes and community settings required
• Must meet all Boys Town driving, safety, and training requirements

Be the link to hope and healing for families.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families.Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets.

Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.