Care Coordination Medical Assistant — Clinical Liaison

PREVEA HEALTH; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

PREVEA HEALTH is seeking a Clinical Care Liaison for the Green Bay area. The role supports closing care gaps, coordinating pre-appointment steps, and managing provider panels to improve patient outcomes.

The position requires a Medical Assistant program graduate with 1–3 years of clinical MA experience. Certification (CCMA/AMT/AAMA) on hire is required, CPR/BLS preferred, and the role includes frequent EMR use and patient communication.

Qualifications

• Graduate of an approved Medical Assistant program.
• 1-3 years current clinical experience as a Medical Assistant.
• Certification as CCMA/AMT/AAMA upon hire; CPR/BLS preferred

Responsibilities

• Review provider schedules and conduct chart reviews before patient appointments.
• Identify and address gaps in care for patients under review.
• Contact patients to discuss care gaps and coordinate pre-appointment requirements.
• Use dashboards to follow up and coordinate reassessments of care gaps (e.g., BP checks).
• Serve as liaison between providers and patients with EMR documentation.
• Manage medication refill requests and coordinate with providers.
• Regularly review and update provider panels for accuracy.
• Assist with necessary forms including workers’ comp and insurance, and prior authorizations.

Skills

Chart reviews

EMR proficient

Care coordination

Patient communication

Medication refills

Data dashboards

Provider liaison

Confidentiality

Independence

Education

Medical Assistant program

Tools

EMR systems

Job description

PREVEA HEALTH is seeking a Clinical Care Liaison for the Green Bay area. The role supports closing care gaps, coordinating pre-appointment steps, and managing provider panels to improve patient outcomes.

The position requires a Medical Assistant program graduate with 1–3 years of clinical MA experience. Certification (CCMA/AMT/AAMA) on hire is required, CPR/BLS preferred, and the role includes frequent EMR use and patient communication.