Care Coordination Liaison — Personal Care & Client Support

Independence-Home-Health-LLC; Nineveh (IN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Training & development

Vision insurance

401(k)

Company car

Dental insurance

Zusammenfassung

Independence Home Health LLC in Indiana is seeking a dedicated Support Services & Personal Care Liaison to coordinate services, build relationships with clients and families, and support high-quality personal care and support services.

The role requires a high school diploma, CPR certification, and at least six months of regulated care experience, plus strong communication skills and a valid Indiana driver’s license.

Qualifikationen

• High school diploma or equivalent.
• Minimum six months of experience with a regulated personal care agency or similar company.
• Current CPR certification.
• Ability to supervise, direct, mentor, and support care team members.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and rapport with clients, families, staff and partners.
• Proficiency with Windows-based applications and role-specific software.
• Excellent time-management, organizational, and multitasking skills.
• Valid Indiana driver's license and access to a reliable vehicle for staff/client transport.
• Eligibility to participate in Medicaid programs.
• Willingness to complete required background screenings.
• Availability Monday–Friday, 8:00 AM–4:30 PM with occasional evenings.

Aufgaben

• Conduct non-clinical admissions for clients entering the personal care program.
• Coordinate with the Program Manager, Scheduling Coordinator, Biller, field staff, and caregivers.
• Support both the Support Services and Personal Care programs.
• Coordinate services and respond promptly to client and caregiver needs.
• Build and maintain positive relationships with clients, families, caregivers, and partners.
• Provide direction and support to care team members as needed.
• Communicate with the care team to ensure client needs are addressed.
• Provide ongoing follow-up, problem-solving, and excellent customer service.
• Assist with identifying additional services and community resources when appropriate.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Time management

Organizational skills

Multitasking

Customer service

Team supervision

Ausbildung

High school diploma or equivalent

CPR certification

Tools

Windows-based software

Jobbeschreibung

Independence Home Health LLC in Indiana is seeking a dedicated Support Services & Personal Care Liaison to coordinate services, build relationships with clients and families, and support high-quality personal care and support services.

The role requires a high school diploma, CPR certification, and at least six months of regulated care experience, plus strong communication skills and a valid Indiana driver’s license.