Care Coordination Assistant, Case Management, Baptist Downtown

BHS; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Baptist Health Jacksonville is seeking a Care Coordination Assistant to join the Care Management team for Full Time Days.

The role is largely clerical with occasional hospital rounds to support RN Case Managers and Social Workers, ensuring smooth transitions and appropriate use of resources.

The position requires 1-2 years of hospital experience, a high school diploma, and BLS certification; health system helps with professional growth.

Qualifications

• 1-2 years hospital experience required.
• High School Diploma required; BLS certification required.
• CCMA/CMA/RMA/NCMA preferred; Driver’s License required.

Responsibilities

• Under the direction of a licensed professional, provides clinical and clerical support to the Care Coordination Team.
• Coordinate care across the continuum (inpatient/outpatient/post-acute and community) to assure appropriate utilization of clinical and community resources.
• Duties include providing patient-centered care for coordinating care transitions of patients and families.

Skills

Hospital experience

Clerical support

Patient-centered care

Education

High School Diploma

BLS certification

CCMA preferred

CMA preferred

RMA preferred

NCMA preferred

Driver’s License required

Job description

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville’s only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital.

Baptist Health is looking to add a Care Coordination Assistant in our Care Management department at Baptist Medical Center Jacksonville. This is a Full Time Days opportunity.

The role of the Care Coordination Assistant will be mostly clerical, but they will also be moving around the hospital to deliver a Medicare document to obtain a signature and assisting the RN Case Managers/Social Workers with any needs they might have.

Care Coordination Assistant, Job Responsibilities:

• Under the direction of a licensed professional, provides clinical and clerical support to the Care Coordination Team.
• Coordinate care across the continuum (inpatient/outpatient/post-acute and community) to assure appropriate utilization of clinical and community resources.
• Duties includes providing patient-centered care for coordinating care transitions of patients and families.

Experience Requirements:

• 1-2 years Hospital Experience Required

Education & Credential Requirements:

• High School Diploma required
• Basic Life Support (BLS) Required
• Certified Clinical Medical Assistant (CCMA) Preferred Or
• Certified Medical Assistant (CMA) Preferred Or
• Registered Medical Assistant (RMA) Preferred Or
• National Certified Medical Assistant (NCMA) Preferred Or
• Driver’s License required

This Care Coordination Assistant will be located at Baptist Jacksonville. If you are interested in this Full Time Days opportunity,

Primary Location:

Downtown - Main Building