Care at Home Administrative Assistant

NHS Ayrshire & Arran; Smith (AR); Sur place; USD 35 000 - 38 000; Plein temps

Avantages offerts par ce poste

Generous annual leave entitlement

NHS Pension Scheme

Learning and development opportunities

Supportive team environment

Employee wellbeing services

Blue light scheme

Résumé du poste

NHS Highland is seeking an Administrative Assistant to join the Caithness Care at Home Service. The role provides essential administrative support to a busy team, ensuring efficient office operations and high-quality care delivery to service users in their own homes.

The successful candidate will manage communications, maintain records, support governance processes, and act as a key contact for service users, carers, healthcare professionals, and partner agencies within Caithness.

Responsabilités

• Provide administrative and clerical support to the Care at Home Team.
• Act as the first point of contact for telephone and email enquiries.
• Maintain accurate electronic and paper records in accordance with NHS Highland policies.
• Process referrals and manage incoming correspondence.
• Support scheduling and coordination of care services.
• Prepare, collate, and distribute documentation, reports, and meeting papers.
• Assist with data collection, reporting, and performance monitoring.
• Support the completion and recording of audits required for governance and Care Inspectorate compliance.
• Maintain filing systems and databases.
• Order office supplies and support general office administration.
• Ensure confidentiality is maintained at all times in line with Data Protection and NHS policies.

Description du poste

NHS Highland is seeking an Administrative Assistant to join the Caithness Care at Home Service. The role provides essential administrative support to a busy team, ensuring efficient office operations and high-quality care delivery to service users in their own homes.

The successful candidate will manage communications, maintain records, support governance processes, and act as a key contact for service users, carers, healthcare professionals, and partner agencies within Caithness.