Care Assistant

iHealth Labs; Lodi (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Care Assistant to join their team in Lodi, CA. This role involves both technical and clinical responsibilities, helping patients manage chronic conditions using cutting-edge health technology. You will be part of a dynamic team, providing essential patient care and support in a fast-paced environment. The ideal candidate will possess strong communication skills and a passion for helping others, particularly the elderly. Join a forward-thinking company committed to revolutionizing healthcare and making quality health management accessible to all.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Federal Holidays

Annual Performance-Based Bonus

Qualifications

• Bachelor's degree required with strong communication skills.
• Experience in patient care and familiarity with medical procedures is a plus.

Responsibilities

• Assist with direct patient care and maintain electronic health records.
• Educate patients on using iHealth devices and troubleshoot tech issues.

Skills

Exceptional communication abilities

Patience and empathy

Problem-solving skills

Technical proficiency with Google Workspace

Education

Bachelor's degree or above

Tools

Google Workspace

Zoom

Job description

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Work Location : Lodi, CA

Pay Range : $22/hr-$25/hr based on experience

Job Type : Full-Time Onsite

Our Company

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions, with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

Summary

We’re seeking a passionate Care Assistant to join the Unified Care team as both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize iHealth devices and Unified Care platform to help manage patients with chronic conditions on-site and online with other clinical team members.

Under general supervision in a fast-paced Primary Care clinic setting, the Clinical Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals.

• This role is eligible for clinical hours, which can be used when applying for medical school, PA, nursing school, etc.
  
  

Responsibilities

• This role requires you to be tech-savvy with the ability to work with our internal messaging channels (Google Workspace, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients how the mobile app and medical device work, as well as helping them with troubleshooting any tech issues.
• Communicate effectively with both tech-savvy and non-tech savvy individuals, conveying technology concepts clearly and patiently.
• Communicate well with teammates, providers, and staff in the clinic.
• Assists with direct patient care procedures and related tasks; checks in patients assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
• Maintains accurate documentation in electronic health records.
• Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
• Obtains pertinent labs and other tests as needed by the provider.
• Manages clinic inventories and medical supplies.
• Educates and advises patients on specific medical issues within established parameters including obtaining prescription information.
• Directs patient flow following provider schedules/patient appointments.
• Maintains assigned examination rooms.
• Coordinates routine office activities and administrative functions to support clinic activities.
• Practices safety, environmental, and/or infection control methods.
• Conduct patient outreach calls following provided scripts to schedule appointments, provide follow-up care information, and promote health education
• Other clinic related duties as assigned.
  
  

Qualification and Skills:

• Bachelor’s degree or above is REQUIRED
• Exceptional communication abilities and meticulous attention to detail
• Demonstrated patience and empathy, especially when interacting with the elderly
• Familiarity with fundamental medical procedures and terminologies is a plus
• Strong problem-solving skills coupled with high adaptability and a keenness to learn
• Collaborative team member with leadership potential, capacity to motivate peers, and a commitment to maintaining precise records
• Proficiency in computer operations and technical platforms such as Google Workspace (Chat, Doc, Spreadsheet, Slides) and Zoom
  
  

Benefits

• Medical, Dental, Vision, Life Insurance, and 401K
• Paid Time Off, Federal Holidays, and Leaves
• Annual Performance-Based Bonus
  
  

Equal Opportunity Statement

iHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer.

Please reference below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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