Care Assistant

iHealth Labs; Daly City (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Job summary

Unika Health in Daly City is seeking a Care Assistant to support direct patient care using medical devices and to work with our clinical team in a fast-paced primary care setting.

The role emphasizes helping elderly patients, teaching mobile app usage, and coordinating with providers. This position is onsite and offers opportunities to contribute to chronic care management with a patient-centric approach.

Qualifications

• Exceptional communication abilities and meticulous attention to detail.
• Demonstrated patience and empathy, especially with the elderly.
• Familiarity with fundamental medical procedures and terminologies is a plus.
• Strong problem-solving skills with high adaptability and a keenness to learn.
• Collaborative team member with leadership potential and ability to motivate peers.
• Proficiency in Google Workspace (Chat, Docs, Sheets) and Zoom.

Responsibilities

• Assist with direct patient care activities and related tasks following established protocols.
• Coordinate team efforts to achieve clinic goals and ensure smooth patient flow.
• Maintain accurate documentation in electronic health records.
• Set up iHealth devices for patients and assist with troubleshooting tech issues.
• Obtain pertinent labs and coordinate routine office activities.
• Conduct patient outreach calls to schedule appointments and provide education.

Skills

Communication

Attention to detail

Patience

Medical terminology

Problem solving

Team collaboration

Google Workspace

Zoom

Education

Bachelor’s degree or above

Job description

Pay Range: $23/hr-$26/hr based on experience

Job Type: Full-Time Onsite

Work Location: Daly City, CA

Pay Range: $23/hr-$26/hr based on experience

Job Type: Full-Time Onsite

Our Company

Unika Health is an AI-powered, physician-led chronic care platform that helps healthcare providers manage patients beyond traditional clinic visits. By combining connected health devices, intelligent monitoring, and coordinated care teams, Unika enables continuous care for patients living with chronic conditions. Our approach bridges the gap between clinic visits and everyday life, helping providers deliver more proactive and personalized care with the best clinical outcomes.

Unika Health is a wholly owned subsidiary of iHealth Labs, Inc., a well-established U.S.-based digital health company known for its innovative consumer health technologies and connected medical devices.

Summary

We’re seeking a passionate Care Assistant for both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize medical devices to help manage patients with chronic conditions on-site and online with other clinical team members.

Under general supervision in a fast-paced Primary Care clinic setting, the CareAssistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals.

*This role is eligible for clinical hours, which can be used when applying for medical school, PA, nursing school, etc.

Responsibilities

• This role requires you to betech-savvywith the ability to work with our internal messaging channels (Google Workspace, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients how the mobile app and medical device work, as well as helping them with troubleshooting any tech issues.
• Communicate effectively with both tech-savvy and non-tech savvy individuals, conveying technology concepts clearly and patiently.
• Communicate well with teammates, providers, and staff in the clinic.
• Assists with direct patient care procedures and related tasks; checks in patients assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
• Maintains accurate documentation in electronic health records.
• Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
• Obtains pertinent labs and other tests as needed by the provider.
• Manages clinic inventories and medical supplies.
• Educates and advises patients on specific medical issues within established parameters including obtaining prescription information.
• Directs patient flow following provider schedules/patient appointments.
• Maintains assigned examination rooms.
• Coordinates routine office activities and administrative functions to support clinic activities.
• Practices safety, environmental, and/or infection control methods.
• Conduct patient outreach calls following provided scripts to schedule appointments, provide follow-up care information, and promote health education
• Commute betweenmultiple clinics as needed.
• Other clinic related duties as assigned.

Qualification and Skills

• Bachelor’s degree or above is REQUIRED
• Exceptional communication abilities and meticulous attention to detail
• Demonstrated patience and empathy, especially when interacting with the elderly
• Familiarity with fundamental medical procedures and terminologies is a plus
• Strong problem-solving skills coupled with high adaptability and a keenness to learn
• Collaborative team member with leadership potential, capacity to motivate peers, and a commitment to maintaining precise records
• Proficiency in computer operations and technical platforms such as Google Workspace (Chat, Doc, Spreadsheet, Slides) and Zoom

Benefits

• Medical, Dental, Vision, Life Insurance, and 401K
• Paid Time Off, Federal Holidays, and Leaves
• Annual Performance-Based Bonus

Equal Opportunity Statement

Unika Health is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affinection Action and Equal Opportunity Employer. Please reference below for more information:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfandhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf