Care Access & Authorization Coordinator (PT Rehab)

Theradynamics; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Theradynamics is seeking a detail-oriented Patient Eligibility and Authorization Liaison to ensure accurate eligibility checks, benefits verification, and timely authorizations for physical therapy patients.

You will verify coverage, obtain pre-authorizations, and clearly communicate costs to patients while documenting all data in the EMR. The role requires strong organization, clear communication, and the ability to work with a multidisciplinary team.

Qualifications

• Prior experience with medical insurance verification, authorizations, benefits, and eligibility.
• Strong understanding of commercial plans, Medicare/Medicaid, and HMO/PPO structures.
• Excellent attention to detail and strong organizational skills.
• Clear, professional communication with patients, payers, and staff.

Responsibilities

• Verify patients’ insurance eligibility and benefits for physical therapy and rehab services.
• Obtain pre-authorizations, referrals, and continued authorizations from insurers as required.
• Communicate coverage details, deductibles, copays/coinsurance, and estimated out-of-pocket costs to patients.
• Document all verification and authorization details in the EMR/practice management system.
• Track authorization expirations and visit limits; notify staff as needed.
• Collaborate with front-desk, billing, and clinical teams to support clean claims and reduce denials.
• Respond to insurance and patient inquiries in a timely and professional manner.

Skills

Insurance verification

Authorizations

Benefits verification

Documentation in EMR

Attention to detail

Communication

Independent work

Tools

EMR systems

Billing systems

Job description

Theradynamics is seeking a detail-oriented Patient Eligibility and Authorization Liaison to ensure accurate eligibility checks, benefits verification, and timely authorizations for physical therapy patients.

You will verify coverage, obtain pre-authorizations, and clearly communicate costs to patients while documenting all data in the EMR. The role requires strong organization, clear communication, and the ability to work with a multidisciplinary team.