Cardiovascular Stepdown: Health Unit Coordinator

ccf; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland Clinic Health System in Cleveland is seeking a Health Unit Coordinator for the Cardiovascular Stepdown unit on Main Campus. This role supports the interdisciplinary care team, facilitating smooth patient flow and administrative operations in a fast-paced hospital setting.

Responsibilities include greeting patients and families, coordinating admissions/discharges, managing patient records, answering call lights, and assisting with unit clerical tasks and equipment troubleshooting.

Qualifications

• High school diploma or GED.
• 1 year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Greet patients and families upon arrival and provide orientation to the unit.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Support unit clerical functions and troubleshoot equipment failures (call system, phones, WOWs, etc.).

Skills

Customer service

Typing

Computer training

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Cleveland Clinic Health System in Cleveland is seeking a Health Unit Coordinator for the Cardiovascular Stepdown unit on Main Campus. This role supports the interdisciplinary care team, facilitating smooth patient flow and administrative operations in a fast-paced hospital setting.

Responsibilities include greeting patients and families, coordinating admissions/discharges, managing patient records, answering call lights, and assisting with unit clerical tasks and equipment troubleshooting.