Cardiothoracic Education Program Coordinator

Partner's Healthcare; Boston (MA); On-site; USD 63,670,000 - 90,862,000; Full time

Job summary

Mass General Brigham seeks a Program Coordinator to support the day-to-day administration, coordination, and execution of the training program at the assigned campus. This role serves as the primary contact for trainees, faculty, and leadership, ensuring educational activities, onboarding, and recruitment are carried out efficiently and to standard.

Responsibilities include coordinating didactic sessions, onboarding for trainees (badges, white coats, access), interview-day logistics, and

Qualifications

• Education: Bachelor's Degree Healthcare Management required.
• Experience: Medical Education Program Management 1-2 years required.
• Knowledge of healthcare industry, terminology, regulations, and provider organizations.
• Strong communication and relationship-building with healthcare providers.
• Solid logistics and project management for events and logistics.

Responsibilities

• Serve as the primary administrative resource for trainees with day-to-day support.
• Coordinate didactic sessions, conferences, and educational activities, including scheduling.
• Manage onboarding for trainees: badges, scrubs, scrubs, access and readiness needs.
• Coordinate interview days: scheduling, communications, itineraries, logistics.
• Provide operational support for educational events and programming.
• Assist program leadership with scheduling and priority follow-through.
• Coordinate orientation planning for incoming trainees and materials.

Skills

Healthcare knowledge

Interpersonal skills

Logistics & project mgmt

Verbal & written comms

Data analysis

Education

Bachelor's Degree Healthcare Management

Job description

Site

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Program Coordinator is responsible for supporting the day-to-day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site-specific operations are carried out efficiently, professionally, and in alignment with program standards.

Qualifications

• Education: Bachelor's Degree Healthcare Management required
• Can this role accept experience in lieu of a degree? Yes
• Licenses and Credentials: Experience Medical Education Program Management 1-2 years required
• Knowledge, Skills and Abilities- Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.
• Excellent interpersonal and relationship-building skills are essential for building and maintaining strong connections with healthcare providers.
• Strong logistical and project management skills are important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.
• Exceptional verbal and written communication skills are necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.
• Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.

Additional Job Details (if applicable)

• Serve as a primary administrative resource for trainees by providing timely day-to-day support, communication, and issue resolution.
• Coordinate didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.
• Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site-specific access and readiness needs.
• Coordinate recruitment and interview-day operations, including interview scheduling, candidate communication, itinerary development, virtual and on-site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.
• Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.
• Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow-through on program priorities.
• Coordinate orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.
• Manage site-specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.
• Process and coordinate program-related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.

Sponsored Event Forms Reimbursements, POs Payment coordination Process operational purchases.

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.