Cardiology Switchboard & Front Desk Specialist

Franciscan Alliance, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Franciscan Alliance is seeking an in-person front desk/switchboard associate for Indiana Heart Physicians. You will manage multiple calls, provide patient information, and support the cardiology practice with a courteous, efficient service.

The role requires a high school diploma and may prefer 1 year of switchboard experience. This is a Monday–Friday, 8am to 5pm position in a busy clinical setting with patient-centered responsibilities.

Qualifications

• Required High School Diploma/GED.
• 1 year Switchboard experience preferred.

Responsibilities

• In person position handling front-desk and switchboard duties.
• Maintain documentation of all telecommunications processes.
• Provide general hospital and patient information, answering calls professionally.
• Put proper emergency plans into action, and dispatch security calls.
• Greet and direct patients, family members, and other visitors with courtesy.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma/GED

Tools

Switchboard

Job description

Franciscan Alliance is seeking an in-person front desk/switchboard associate for Indiana Heart Physicians. You will manage multiple calls, provide patient information, and support the cardiology practice with a courteous, efficient service.

The role requires a high school diploma and may prefer 1 year of switchboard experience. This is a Monday–Friday, 8am to 5pm position in a busy clinical setting with patient-centered responsibilities.