Cardiology Front Office Specialist - Mon-Fri, CME Support

US Heart & Vascular; Franklin (TN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular is seeking a Medical Front Office Specialist to join Heartland Cardiology in Wichita, KS. The role focuses on coordinating appointments, gathering patient information, collecting co-pays, and maintaining office records to support a smooth patient experience.

Responsibilities include handling inquiries, directing calls, traveling to outreach clinics as needed, and providing courteous service while resolving issues for positive outcomes.

Qualifications

• One year customer service experience in a medical office setting.
• High school diploma or GED required.

Responsibilities

• Coordinate appointments and visits and advise physicians/nursing staff accordingly.
• Gather appropriate patient and insurance information.
• Explain financial requirements to the patient or responsible party and collect co-pays as required.
• Maintain files and office records to allow for easy retrieval of information.
• Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome.
• Handle difficult situations tactfully and always with courtesy.
• Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
• Travel to Outreach clinics or Satellite offices as requested or assigned.
• Perform other related duties as assigned or requested.

Skills

Customer service

Education

High School Diploma/GED

Job description

US Heart and Vascular is seeking a Medical Front Office Specialist to join Heartland Cardiology in Wichita, KS. The role focuses on coordinating appointments, gathering patient information, collecting co-pays, and maintaining office records to support a smooth patient experience.

Responsibilities include handling inquiries, directing calls, traveling to outreach clinics as needed, and providing courteous service while resolving issues for positive outcomes.