Cardiology Front Desk & Patient Concierge

Virginia Heart

Fairfax (VA)

On-site

USD 44,000 - 52,000

Full time

37 hours ago
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Benefits offered by this job

No Nights, weekends, or holidays!
Affordable Medical, Dental and Vision
401(k) Retirement Plan
Paid Short-Term Disability
Employee Assistance Program
Three Weeks Paid Vacation
Paid Sick Leave
Annual Merit-Based increases
Career Advancement Opportunities
Employee Referral Bonuses
Employee Discount Programs
Therapy dogs events

Job summary

Virginia Heart in Fairfax, VA is hiring a Front Desk Medical Receptionist for a full-time position. You will provide daily administrative and customer service support in a busy cardiology practice, greeting patients, handling phones, scheduling, and EMR data entry.

The role requires at least a high school diploma and one year of receptionist experience, with EMR familiarity and strong customer service skills. Bilingual English/Spanish is a plus, with competitive benefits and no night shifts.

Qualifications

  • High School Diploma or equivalent required.
  • Minimum one year of experience as a receptionist in a fast-paced environment.
  • Medical office experience in a multi-provider office preferred.
  • Bilingual (English/Spanish) a plus.
  • Computer proficient with good typing skills and EMR experience preferred.
  • Excellent customer service and positive attitude.
  • Ability to multi-task and maintain attention to detail.
  • Strong communication and pleasant phone manner.

Responsibilities

  • Greet patients in a courteous, professional, and timely manner.
  • Provide exceptional customer service and telephone support.
  • Register patients in the EMR system and verify/update demographics.
  • Collect co-payments, generate receipts, and post payments.
  • Sort and distribute mail; maintain reception area clean and presentable.
  • Identify accepted insurance plans and check eligibility as needed.
  • Prepare daily charts and ensure documentation is ready for patient flow.
  • Schedule appointments by phone or in person; protect patient privacy per HIPAA.

Job description

Virginia Heart in Fairfax, VA is hiring a Front Desk Medical Receptionist for a full-time position. You will provide daily administrative and customer service support in a busy cardiology practice, greeting patients, handling phones, scheduling, and EMR data entry.

The role requires at least a high school diploma and one year of receptionist experience, with EMR familiarity and strong customer service skills. Bilingual English/Spanish is a plus, with competitive benefits and no night shifts.

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