Cardiology Care Navigator — Remote

Seamless Assist; United States; Remote; MXN 122,000 - 146,000; Full time

Job summary

Seamless Assist is seeking a Cardiology Patient Navigator (Coordinator) to support a remote U.S. cardiology team. The role centers on patient communication, scheduling, care coordination, and clinical documentation.

The ideal candidate brings a clinical background, telephonic or remote care experience, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific experience is preferred but not required.

Qualifications

• Clinical healthcare background: CNA/MA/RN or equivalent.
• 3+ years in healthcare, telehealth, or medical office settings.
• B2+ English and B2+ Spanish; bilingual required.
• Experience using EMR/EHR systems.
• Strong patient-centered communication skills.
• Ability to work U.S. business hours (CT).

Responsibilities

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems.
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology care pathways, including CHF management protocols.
• Track testing schedules and remote patient monitoring workflows.
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients.
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing).
• Maintain accurate clinical documentation; HIPAA compliance; support billing documentation.

Skills

B2+ English proficiency

B2+ Spanish proficiency

Care coordination

Telehealth experience

EMR/EHR proficiency

Patient-centered communication

Education

Clinical healthcare background (CNA/MA/RN)

Tools

EMR/EHR systems

Job description

Seamless Assist is seeking a Cardiology Patient Navigator (Coordinator) to support a remote U.S. cardiology team. The role centers on patient communication, scheduling, care coordination, and clinical documentation.

The ideal candidate brings a clinical background, telephonic or remote care experience, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific experience is preferred but not required.