Cardiac Systems Field Specialist & Trainer

Scottcare-Cardiovascular-Solutions; Minneapolis (MN); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

FSA/HSA

401K match

Company paid benefits

Job summary

ScottCare Cardiovascular Solutions seeks a Clinical Applications Specialist to lead on-site installations, train clinical end-users, and provide remote and in-person support across the Midwest and adjacent regions. This role collaborates with Sales, Engineering, and QA teams to ensure compliant, reliable systems and a positive customer experience.

The position requires a Bachelor’s degree and 2+ years in cardiac rhythm management or field technical support, with strong communication and

Qualifications

• Education: Bachelor’s degree required—preferred majors include Biomedical Engineering, Exercise Physiology, or Computer Science
• 2+ years in Field Technical Support or Sales
• 2+ years in Cardiac Rhythm Management (clinical or technical)
• Demonstrated track record of clinical support or sales success

Responsibilities

• Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics
• Provide comprehensive training for clinical end-users to ensure confidence and competence
• Pre-staging, configuring, and validating products for installations and ensuring clinical readiness in live environments
• Partner with hospital IT teams to coordinate and ensure network readiness for product installation
• Provide structured training for all users on all levels
• Adjust training content for site-specific needs
• Offer remote and in-person technical support
• Collaborate with Sales, Customer Service, Engineering, QA/RA, and Product teams to support complex installs and product improvements
• Document and elevate complaints in compliance with FDA guidelines

Skills

Clinical expertise

Customer focus

Technical proficiency

Communication

Problem solving

Adaptability

Team collaboration

Independence

Education

Bachelor’s degree

Biomedical Engineering

Exercise Physiology

Computer Science

Tools

Microsoft Office

Job description

ScottCare Cardiovascular Solutions seeks a Clinical Applications Specialist to lead on-site installations, train clinical end-users, and provide remote and in-person support across the Midwest and adjacent regions. This role collaborates with Sales, Engineering, and QA teams to ensure compliant, reliable systems and a positive customer experience.

The position requires a Bachelor’s degree and 2+ years in cardiac rhythm management or field technical support, with strong communication and