Cardiac Rhythm CRM Field Specialist & Educator

Medtronic plc; Maryland; On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with employer match

Tuition assistance

Job summary

Medtronic plc is seeking a Cardiac Rhythm Management Clinical Specialist to support the Baltimore territory, providing technical, educational, and operational expertise to meet CRM sales and customer service objectives.

The role requires extensive travel (about 80%), a valid driver’s license, and readiness to support weekend, holiday, and after-hours coverage as needed. Strong CRM product knowledge and field experience are essential to drive patient outcomes and satisfaction.

Qualifications

• High School Diploma plus a minimum 6 years OR Associate’s Degree plus a minimum 4 years OR Bachelor’s Degree plus a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing.

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time.
• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.

Skills

CRM knowledge

Field sales experience

Clinical support

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Tools

Salesforce.com

Job description

Medtronic plc is seeking a Cardiac Rhythm Management Clinical Specialist to support the Baltimore territory, providing technical, educational, and operational expertise to meet CRM sales and customer service objectives.

The role requires extensive travel (about 80%), a valid driver’s license, and readiness to support weekend, holiday, and after-hours coverage as needed. Strong CRM product knowledge and field experience are essential to drive patient outcomes and satisfaction.