Card Access Security Technician

Paylocity; Macon (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Paylocity is seeking a Card Access Security Technician to install and service access control and CCTV systems in commercial and industrial settings. You will travel to client sites, perform installations, troubleshoot, and ensure real-time security operations meet stringent requirements.

Candidates should have a high school diploma, at least 1 year of commercial installation experience, a valid driver's license, and the ability to work independently with strong organizational skills.

Qualifications

• High school diploma or equivalent.
• Minimum 1+ year commercial installation experience.
• Background check including state-specific requirements.
• Valid driver's license and reliable transportation.

Responsibilities

• Willingness and ability to travel to client sites.
• Complete tasks on schedule while delivering world-class service.
• Follow protocols for reporting work order status and issues.
• Install, troubleshoot, and support access control and CCTV devices.
• Document expenses and timekeeping promptly.
• Troubleshoot complex issues to maintain service quality.
• Provide feedback for continuous improvement.

Skills

Travel readiness

Customer service

Independent work

Organization

Time management

Communication

Education

High school diploma

Tools

Microsoft Office

Visio

Job description

Description

The role of the Card Access Security Technician is to is to perform the best customer-service experience for access control installations in commercial and industrial settings, following stringent real-time requirements.

Requirements

MAJOR RESPONSIBILITIES:

• Willingness and ability to travel
• Complete tasks on scheduled date and within a specified timeframe while offering world-class customer service
• Comply with protocols for communicating status and issues related to work orders
• Install, troubleshoot, service, and support program/commission security, Access Control and CCTV devices
• Document job-related expenses and timekeeping records to submit in a timely manner
• Troubleshoot complex issues to ensure acceptable quality of service
• Provide management with feedback and ideas for continuous improvement

QUALIFICATIONS:

• High school degree or equivalent
• 1+ years commercial installation experience
• OSHA and Manufacturer certifications are a plus
• Experience with Bosch, Genetec, Hanwha, and Galaxy systems is a plus
• Proficiency in with Microsoft Office Suite and Visio
• Professional manner, appearance, and discretion in engaging customer
• Use standard office equipment such as computers and phones
• Satisfactory background check including state-specific requirements (e.g., fingerprinting)
• Compliance with client-specific requirements (e.g., immunizations, PPE)
• Valid driver's license
• Reliable transportation for coverage area
• Self-guided and able to work independently
• Strong organizational skills

PHYSICAL REQUIREMENTS:

• Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law
• Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, overnight travel, and/or weekend work as necessary
• Climb ladders and work overhead from an elevated position
• Read blueprints, schematic diagrams, and technical instructions in English
• Install door hardware (MAG Locks, electric strikes, etc.)
• Lift carry, push, or pull up to 75 pounds
• Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach in tight spaces
• Regular grasping and repetitive hand movements
• Visual acuity adequate to differentiate wire colors and to work with small wiring and connections