Car Wash Team Member — Growth Path & Unlimited Wash Club

Express Wash Concepts LLC; Flint (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay raises tied to training and skill

Recognition programs

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts LLC is hiring a Team Member at our Flint, MI location. You will deliver exceptional customer service, upsell Unlimited Wash Club memberships, and help customers choose value-added packages. Training is provided and opportunities for advancement exist.

You will work outdoors in all weather, stand for long periods, and follow safety protocols while engaging customers and maintaining high quality standards.

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Lift up to 25 lbs consistently and up to 50 lbs occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear required safety equipment.

Responsibilities

• Greet and assist customers and present Unlimited Wash Club options.
• Upsell monthly car wash packages and other products to customers.
• Engage customers before and after wash to ensure satisfaction and build rapport.
• Perform quality checks to maintain service standards and safety procedures.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment (POS) and learn wash process and equipment.
• Pitch memberships to new customers and explain benefits.
• Assist with related duties as required by the shift.

Skills

Customer service

Sales/Upselling

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts LLC is hiring a Team Member at our Flint, MI location. You will deliver exceptional customer service, upsell Unlimited Wash Club memberships, and help customers choose value-added packages. Training is provided and opportunities for advancement exist.

You will work outdoors in all weather, stand for long periods, and follow safety protocols while engaging customers and maintaining high quality standards.