Car Wash Team Member - Growth Path & Training Benefits

Express Wash Concepts LLC; Shelby Charter Township (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Pay increases tied to training

Recognition programs

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Company uniforms

Paid vacation

Job summary

Express Wash Concepts LLC is hiring a Team Member at our Shelby Township location. Starting at $15.00/hour, with opportunities to advance, you will deliver excellent customer service and actively upsell Unlimited Wash Club memberships and related products.

You’ll greet customers, explain benefits, and ensure satisfaction throughout the car wash experience while following safety protocols and participating in ongoing training and development.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site in a fast-paced environment.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

Responsibilities

• Educate customers on the benefits of the Unlimited Wash Club.
• Greet and exceed customer expectations with a strong first impression.
• Actively engage with customers pre- and post-wash to ensure satisfaction.
• Maintain quality assurance through basic Quality Control checks.
• Comply with safety protocols and standard operating procedures.
• Address customer escalations calmly and professionally.
• Operate basic retail equipment (POS, etc.) and pitch memberships.
• Learn the wash process and equipment to expand knowledge base.
• Perform other related duties as required.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Tools

POS system

Retail equipment

Job description

Express Wash Concepts LLC is hiring a Team Member at our Shelby Township location. Starting at $15.00/hour, with opportunities to advance, you will deliver excellent customer service and actively upsell Unlimited Wash Club memberships and related products.

You’ll greet customers, explain benefits, and ensure satisfaction throughout the car wash experience while following safety protocols and participating in ongoing training and development.