Car Wash Team Member: Customer-Focused Ops

Spotless Brands LLC; Severn (MD); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Spotless Brands LLC in Severn, MD, is seeking a dependable Crew Member to support daily site operations at our car wash. You will operate wash equipment, prep vehicles, assist customers, and help maintain a clean, safe environment.

This role offers hands-on learning, flexibility, and a team-focused culture. Responsibilities include upselling memberships when appropriate, following safety protocols, and contributing to a fast, high-quality customer experience.

Qualifications

• Experience delivering friendly customer service in a fast-paced setting.
• Ability to communicate clearly with customers and teammates.
• Comfort with multitasking across duties and stations.
• Wamiliarity with basic safety procedures and car wash equipment is a plus.

Responsibilities

• Operate car wash equipment (front/back wash, vacuum) safely.
• Greet customers and assist with memberships or upsell when appropriate.
• Guide vehicles into tunnels and ensure wash readiness.
• Inspect vehicles for damage prior to entry.
• Prep and clean vehicles interiors and exteriors as needed.
• Maintain cleanliness of work areas and equipment.

Skills

Customer service

Verbal communication

Multitasking

Teamwork

Sales aptitude

Safety awareness

Education

High school diploma or equivalent

Job description

Spotless Brands LLC in Severn, MD, is seeking a dependable Crew Member to support daily site operations at our car wash. You will operate wash equipment, prep vehicles, assist customers, and help maintain a clean, safe environment.

This role offers hands-on learning, flexibility, and a team-focused culture. Responsibilities include upselling memberships when appropriate, following safety protocols, and contributing to a fast, high-quality customer experience.