Car Wash Team Lead - Operations & Customer Experience

Buckeye Express Car Wash; Marion (OH); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Free car washes

Paid time off

Flexible schedules

Training & career development

Uniforms provided

Education reimbursement

Job summary

Buckeye Express Car Wash is seeking a Team Lead to oversee daily operations and deliver exceptional customer service. The role involves organizing shift schedules, supervising staff, and ensuring safety and cleanliness across the facility.

Candidates should be prepared to train team members, handle customer issues, manage cash handling, and maintain high service standards in a fast-paced environment. Full-time or part-time options available.

Qualifications

• Excellent customer service and professional attitude.
• Able to work flexible hours including evenings and weekends.
• Strong written and verbal communication; ability to resolve conflicts.

Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness, and time off.
• Assign duties based on role and skills; supervise staff.
• Train new and current team members on tasks.
• Handle customer issues and maintain safety standards.
• Balance cash drawers and deposits; ensure cleanliness and order.

Skills

Customer service

Flexibility

Communication

Team leadership

Stamina

Ethical interaction

Job description

Buckeye Express Car Wash is seeking a Team Lead to oversee daily operations and deliver exceptional customer service. The role involves organizing shift schedules, supervising staff, and ensuring safety and cleanliness across the facility.

Candidates should be prepared to train team members, handle customer issues, manage cash handling, and maintain high service standards in a fast-paced environment. Full-time or part-time options available.