Car Wash Supervisor

The Wills Group; United States; On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

401(k) with company match

Healthcare plans

Parental leave

Employee discounts

Job summary

Splash In Eco Car Wash in Upper Marlboro, MD is seeking a dedicated Shift Supervisor to lead daily operations, drive membership and wash sales, and deliver outstanding guest experiences in a fast-paced retail setting.

This full-time role requires supervisory experience, strong communication, and teamwork. You’ll oversee staff, perform basic maintenance tasks, manage POS and inventory, and uphold our eco‑friendly standards while representing The Wills Group’s values.

Qualifications

• High School Diploma or GED; AA/BS preferred or able to complete GED.
• 1-3 years of supervisory experience in car wash, retail, or hospitality.
• Team champion with interpersonal skills and ability to support a team while delighting guests.
• Sales experience with ability to drive membership growth and loyalty.
• Excellent written and verbal communication with aptitude for technology, problem solving and organization.
• Results-driven with knack for analyzing processes and reports.

Responsibilities

• Sales and Membership Growth: Drive membership and wash sales through employee-customer interactions.
• Operational Uptime: Perform preventive maintenance, handle general maintenance and repairs, and tackle challenges.
• Customer Service: Address customer questions, concerns, and complaints to ensure satisfaction.
• Reconciliation: Master POS systems, cash management, and inventory control.
• Employees: Lead, train, and motivate the team while maintaining uniforms.
• Appearance and Cleanliness: Maintain high standards for cleanliness and appearance of lot and wash bay.
• Administration: Stay organized and collaborate with administrative staff on employee support and memberships.

Skills

Supervisory experience

Customer service

Sales experience

Communication skills

Problem solving

Team leadership

Organizational skills

Education

High School Diploma/GED

Job description

Role: Shift Supervisor
Company: Splash In Eco Car Wash
Location: Upper Marlboro, MD
Pay: $18.00 - $22.50 per hour, commensurate with experience Status: Full-time (benefits eligible)

Ready to Make Waves as a Splash In Supervisor? We're not just a car wash – we're a certified Great Place to Work™ and Fortune's Best Workplace in Retail™ , and we're making a splash in the industry with our fantastic team! If you're ready to dive into an exciting role with a company that puts its people first, look no further. Splash In is part of The Wills Group, a $1.5 billion company based in La Plata, Maryland. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship.

How You’ll Make an Impact:

• Sales and Membership Growth : Drive membership and wash sales through fantastic employee-customer interactions.
• Operational Uptime : Perform preventive maintenance, handle general maintenance and repairs, and tackle any challenges that come your way.
• Customer Service : Make every customer's day by addressing their questions, concerns, and even complaints. You're their car wash guru!
• Reconciliation : Master the art of POS systems, cash management, and inventory control.
• Employees : Be the leader who keeps your team trained, motivated, and looking sharp in their uniforms.
• Appearance and Cleanliness : Maintain our high standards for cleanliness and appearance – from the lot to the wash bay and everything in between.
• Administration : Stay organized and collaborate with our administrative assistant on tasks like employee support and membership sales.

Required Qualifications:

• High School Diploma/GED , with an AA or BS degree preferred -or- ability to complete employer-paid GED program.
• 1-3 years of supervisory experience in a car wash, retail or hospitality operations supervisory role. Experience in HVAC, plumbing, or electrical work is a plus!
• Team champion with effective interpersonal skills and proven ability to support a team while delighting guests.
• Sales experience with a proven ability to drive membership growth and create loyal customers
• Excellent communication skills, both written and verbal, with an aptitude for technology, problem solving and organization.
• Results-driven with a knack for analyzing processes and reports.

What’s in it for You:

• Paid Time Off : Up to 3 weeks of vacation, sick, and personal leave, plus 8 holidays with bonus pay when worked.
• Paid Community Engagement : 2 paid community service days each year.
• Paid Parental Leave : Support for new parents.
• Education and Development : Tuition reimbursement, development programs, and certificate program assistance.
• Financial Well-being : 401(k) with employer-matched contribution and financial planning assistance.
• Healthcare : Affordable medical, dental, and vision plans with an option for a health savings account.
• Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
• Career Growth : Opportunities to advance in the Mid-Atlantic Region.
• Employee Perks: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores and discounted monthly car wash memberships.
• Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Splash In is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.