Car Wash Site Manager – Lead & Elevate Team

Rocketfast Car Wash; Longview (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid weekly

Rotating schedule

Free weekly car wash

Paid sick leave and vacation

401k with employer match

Health Insurance

Job summary

RocketFast! Car Wash is seeking a hands-on Manager to oversee daily site operations, staff, and customer service at our Longview, Texas location. You will drive wash volume, maintain equipment, ensure safety, and manage budgets, schedules, and vendor relations.

The role emphasizes leadership, coaching, and delivering a clean, fast, friendly experience. A proactive attitude and strong communication are essential to meet service standards and company goals.

Qualifications

• Proven leadership of a team in a fast-paced service environment.
• Strong communication and guest-service focus.
• Ability to manage operations, safety, and quality standards.

Responsibilities

• Fulfill and promote the company’s mission and values (WASH).
• Responsible for overall site operation in its entirety.
• Recruiting, hiring, developing, and maintaining a team that delivers a clean vehicle safely and quickly.
• Train and coach the wash team to follow safety, customer relations, wash procedures and policies.
• Monitor employee behavior and counsel as necessary.
• Develop the weekly schedule for all employees.
• Determine disciplinary measures and terminate team members when necessary.
• Resolve customer concerns, complaints, and damage claims.
• Maintain incident reports and follow up on incidents to resolution.
• Review, approve and send invoices to accounting in a timely manner.
• Maintain budgeted operational costs.
• Maintain accurate records and generate reports as requested.
• Assist in managing chemical and vending inventory.
• Handle cash transactions ethically, efficiently, and accurately.

Skills

Interpersonal skills

Computer literacy

Outdoor work

Mechanical aptitude

Organized

Verbal and written communication

Job description

RocketFast! Car Wash is seeking a hands-on Manager to oversee daily site operations, staff, and customer service at our Longview, Texas location. You will drive wash volume, maintain equipment, ensure safety, and manage budgets, schedules, and vendor relations.

The role emphasizes leadership, coaching, and delivering a clean, fast, friendly experience. A proactive attitude and strong communication are essential to meet service standards and company goals.