Car Wash Sales & Guest Experience Pro

Modwash; Hanover (York County); On-site; USD 16,000 - 25,000; Full time

Job summary

ModWash is seeking Guest Experience Members in Hanover, PA to ensure every guest enjoys an outstanding visit while supporting daily location operations. You will collaborate with teammates to promote memberships and reinforce brand standards, delivering a memorable car wash experience in all weather and shift conditions.

The role emphasizes friendly service, clear explanations of package options, and the ability to engage guests before and after their wash to maximize satisfaction and loyalty.

Qualifications

• Ability to deliver outstanding guest service.
• Present and explain ModWash packages and the benefits of unlimited memberships.
• Engage guests pre/post wash to ensure 100% satisfaction.

Responsibilities

• Guest Experience Members ensure that each guest has outstanding experience while reinforcing our company standards.
• They are responsible for the daily operations at a ModWash location.
• Work as a team to ensure each guest has outstanding experience while driving membership sales to grow the ModWash brand.

Skills

Sense of urgency

Guest service

Customer engagement

Membership sales

Team player

Job description

ModWash is seeking Guest Experience Members in Hanover, PA to ensure every guest enjoys an outstanding visit while supporting daily location operations. You will collaborate with teammates to promote memberships and reinforce brand standards, delivering a memorable car wash experience in all weather and shift conditions.

The role emphasizes friendly service, clear explanations of package options, and the ability to engage guests before and after their wash to maximize satisfaction and loyalty.