Car Wash Operations Manager – Growth & Customer Experience

BALISE AUTO SALES INC; Johnston (RI); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Job summary

BALISE AUTO SALES INC seeks a capable Car Wash and Detailing Operations Manager in Johnston, RI. You will oversee daily car wash and detailing production, coach staff, implement quality standards, and drive customer satisfaction while steering sales-related initiatives.

Responsibilities include scheduling, maintaining equipment, managing expenses, and leading a team to achieve operational and financial goals. A valid driver's license and hands-on leadership are required.

Qualifications

• At least 1 year of management experience preferred.
• Experience in Car Detailing industry.
• Proven, successful employee management experience.
• Experience in developing sales strategies.

Responsibilities

• Ensure customer satisfaction; establish and maintain total customer satisfaction.
• Assist in recruiting, hiring and training employees.
• Implement car wash and detail center quality standards.
• Manage vehicle flow and production in car wash and detail center.
• Perform schedule preventative maintenance.
• Resolve customer complaints.
• Manage and develop employees, evaluate individual and team performance.
• Drive overall production of the Auto Detailing operations.
• Develop and motivate teams to deliver operational and financial goals.
• Execute sales strategies, manage expenses and maximize profitability.
• Must be available for potential open and/or closing shifts.

Skills

Customer service

Leadership

Communication

Job description

BALISE AUTO SALES INC seeks a capable Car Wash and Detailing Operations Manager in Johnston, RI. You will oversee daily car wash and detailing production, coach staff, implement quality standards, and drive customer satisfaction while steering sales-related initiatives.

Responsibilities include scheduling, maintaining equipment, managing expenses, and leading a team to achieve operational and financial goals. A valid driver's license and hands-on leadership are required.