Car Wash Operations Lead

Nouria Energy Services, Inc.; Norwich (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay + incentives

Leadership development opportunities

Fast-paced team environment

Impact on site success and customerS?

Job summary

Nouria Energy is seeking an Assistant Manager for Golden Nozzle Car Wash to support daily operations and drive customer satisfaction. You will work closely with the Site Manager to optimize staffing, coaching, and workflow in a fast-paced setting.

The role emphasizes hands-on leadership, safety, and proactive problem-solving to maximize throughput and revenue while delivering exceptional service and a positive team environment.

Qualifications

• At least 18 years of age.
• Ability to work up to 50 hours per week, with additional hours as needed.
• Flexible availability including evenings, weekends, and holidays.
• Open availability based on operational needs of Golden Nozzle.
• High School Diploma or equivalent.

Responsibilities

• Assist in supervising daily site operations including staffing support and scheduling.
• Coach and provide performance feedback to team members.
• Ensure facility, equipment, and grounds are clean, safe, and operational.
• Optimize workflow and vehicle throughput to minimize wait times.
• Provide best-in-class customer service addressing inquiries promptly.
• Support sales initiatives and membership growth to drive revenue.
• Monitor inventory levels and coordinate restocking.
• Enforce safety procedures and regulatory standards.
• Review KPIs and performance metrics to improve site performance.
• Collaborate with Site Manager on goals and initiatives.
• Lead shifts and oversee operations in Site Manager's absence.

Skills

Leadership

Communication

Organizational skills

Multitasking

Customer service

Microsoft Office

Education

High School Diploma

Tools

Operational software

Microsoft Office

Job description

Nouria Energy is seeking an Assistant Manager for Golden Nozzle Car Wash to support daily operations and drive customer satisfaction. You will work closely with the Site Manager to optimize staffing, coaching, and workflow in a fast-paced setting.

The role emphasizes hands-on leadership, safety, and proactive problem-solving to maximize throughput and revenue while delivering exceptional service and a positive team environment.