Car Wash Guest Experience Ambassador

Oil Changers; Austin (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Paid time off

Employee discount

Flexible spending account

Job summary

Oil Changers in Austin, TX is seeking a friendly Guest Attendant who will be the first person our guests meet at the car wash. You will create a welcoming experience and help guests choose the best wash package for their vehicle.

You will educate customers on all services and promotions, inspect vehicles for washability, document any pre-existing conditions, and maintain a clean, safe work area while delivering timely, courteous service.

Qualifications

• Greet guests and assist in selecting the best wash package or program for their vehicle.
• Educate guests on all services and any current promotions.
• Inspect vehicles for washability and note pre-existing conditions as needed.
• Maintain a clean and safe work area and provide courteous customer service.

Responsibilities

• Greet guests and assist in selecting the best wash package or wash program for their vehicle, educates the guests on all services and offers any special promotions.
• Inspect the vehicle for washability and note any pre-existing conditions so cameras capture the information; guide guests accordingly.
• This role reports directly to the Manager and has no direct supervisory responsibilities; daily assignments come from the Manager.
• Timeliness and quality of service, accurate data input into the computer system, prompt and courteous customer service, adherence to safety and hygiene standards.
• Maintain a clean and safe work area and comply with uniform usage guidelines.
• Foster positive employee relations and ensure a professional appearance at all times.

Skills

Positive attitude

Energetic

Guest focused

Driven

Job description

Oil Changers in Austin, TX is seeking a friendly Guest Attendant who will be the first person our guests meet at the car wash. You will create a welcoming experience and help guests choose the best wash package for their vehicle.

You will educate customers on all services and promotions, inspect vehicles for washability, document any pre-existing conditions, and maintain a clean, safe work area while delivering timely, courteous service.