Customer Experience Specialist

Mister Car Wash, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Mister Car Wash, Inc. in Austin, TX is seeking a Customer Service Advisor to greet customers and guide them to suitable services, ensuring a friendly and efficient experience.

You will build lasting relationships, suggest products, and contribute to a welcoming atmosphere while upholding safety and appearance standards. This role supports a team that values service excellence and hospitality in every interaction.

Qualifications

• Outgoing personality with strong people skills.
• Excellent listening and communication abilities.
• Ability to work in a fast-paced outdoor environment.

Responsibilities

• Build trusting relationships with customers and suggest products/services that best meet their needs.
• Create Wow moments with outstanding service and hospitality in every interaction.
• Help maintain the location appearance and cleanliness.
• Follow safety procedures and policies, including appearance expectations.

Skills

Outgoing personality

People skills

Active listening

Customer connection

Team player

Job description

Mister Car Wash, Inc. in Austin, TX is seeking a Customer Service Advisor to greet customers and guide them to suitable services, ensuring a friendly and efficient experience.

You will build lasting relationships, suggest products, and contribute to a welcoming atmosphere while upholding safety and appearance standards. This role supports a team that values service excellence and hospitality in every interaction.