Car Wash General Manager

MR. CLEAN CAR WASH; Ocala (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Mr. Clean Car Wash is seeking a Car Wash General Manager Full Service to ensure smooth site operations and outstanding customer experiences. You will lead staff, manage inventory, and address equipment issues while upholding brand standards and safety.

The role includes KPI-based bonus opportunities and requires flexibility to work evenings, weekends, and holidays. You will drive sales, memberships, and loyalty programs, supervise labor and expenses, and ensure high-quality service at the Ocala,

Qualifications

• Must demonstrate strong customer service experience.
• Experience running site operations and resolving equipment issues.
• Experience training staff on processes and procedures.
• Proven ability to drive sales, memberships, and loyalty programs.
• Experience managing labor, expenses, and chemical/supply usage.

Responsibilities

• Oversee day-to-day operations of the car wash site.
• Manage inventory and supplies for smooth service delivery.
• Ensure equipment quality and address issues promptly.
• Open/close the site, handle cash and security tasks.
• Uphold brand standards and policy compliance.
• Hire, train, and support staff to deliver excellent service.
• Monitor KPIs to drive improvements and business objectives.
• Maintain a safe, clean work environment in line with regulations.

Skills

Customer service

Operations management

Staff training

Sales & memberships

Cost control

Education

High school diploma or equivalent

College education a plus

Job description

Job Purpose:As a Car Wash General Manager Full Service at Mr. Clean Car Wash, your main goal is to ensure the smooth and efficient operation of our car wash site. You'll be the go-to person for both customers and team members, making sure everyone leaves with a smile and a sparkling clean car. The General Manager role includes bonus opportunities based on key performance indicators.Key Responsibilities:Oversee the day-to-day operations of the car wash facility, ensuring efficient and effective service delivery.Manage inventory levels to ensure the availability of necessary supplies and equipment.Ensure the quality of equipment and services, addressing any mechanical issues promptly.Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.Uphold brand standards and ensure compliance with company policies and procedures.Lead by example, hiring, training, and supporting staff to provide outstanding customer service.Monitor and analyze key performance indicators to drive improvements and achieve business objectives.Maintain a safe and clean work environment, adhering to health and safety regulations.Perform any other job tasks as assigned to support the team and operationsPreferred Education:High school diploma or equivalentA college education is a plusRequired Experience:Experience in providing excellent customer serviceExperience in managing site operations and addressing equipment or mechanical issuesExperience in training associates on processes and proceduresExperience in driving sales, memberships, and loyalty programsExperience in managing labor, expenses, and chemical/supply utilizationPreferred Experience:2+ years of experience in a car wash environmentExperience in car wash management2+ years of experience in retailRequired Skills and Abilities:Ability to work outdoors in all weather conditions and seasonsAbility to be on your feet for extended periods or the entire work shiftPhysically able to bend, stoop, squat, kneel, reach, and step to perform job dutiesAbility to carry up to 50 pounds for short distancesAbility to maneuver around vehiclesMinimum Qualifications:Flexible availability, including nights, weekends, and holidaysMust pass a pre-employment background check and drug screening