Car Wash Customer Service Associate — Commission & Benefits

thoroughbred-express; Yakima (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Overtime eligible

401k plan (no employer contributions)

Health benefits

Commission on memberships

Paid Time Off

Bonuses

Job summary

Thoroughbred Express washes is seeking a Customer Service Associate to educate customers about car wash services and benefits. The role focuses on delivering a positive experience, guiding customers through the process, and assisting with payments and memberships.

Employees enjoy a commission-based earning potential, a health benefits package, paid time off, and an opportunity to participate in a 401k plan.

Qualifications

• Experience in customer-facing roles preferred.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and education about services.
• Assist with payments and explain membership options.
• Greet customers and direct them to appropriate service lanes.
• Understand and communicate safety features and process to customers.
• Maintain cleanliness and organization of the facility.
• Conduct basic equipment checks and report issues as needed.
• Support drivers and guests during the wash process.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Thoroughbred Express washes is seeking a Customer Service Associate to educate customers about car wash services and benefits. The role focuses on delivering a positive experience, guiding customers through the process, and assisting with payments and memberships.

Employees enjoy a commission-based earning potential, a health benefits package, paid time off, and an opportunity to participate in a 401k plan.