Car Wash Customer Experience Pro - Bonuses & Commissions

thoroughbred-express; Cross Lanes (WV); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Quarterly Bonuses

Unlimited Commissions

Tips

Paid Time Off

Job summary

Thoroughbred Express is seeking a Customer Service Associate to educate customers about car wash services, benefits, and safety features while providing a positive experience. The role includes handling payments, guiding drivers, and assisting with daily operations.

The position emphasizes commission-based earnings and employer contributions to a 401k retirement plan, reflecting a performance-driven environment with benefits for full-time staff.

Qualifications

• Customer service focus and courteous demeanor
• Excellent written and oral communication skills
• Interpersonal skills for working with customers and teammates
• Ability to stay professional in fast-paced environments

Responsibilities

• Provide a positive customer experience
• Educate customers on services and benefits
• Assist with payments and explain safe car wash processes
• Maintain knowledge of equipment and operations
• Direct drivers and guide them through the wash process
• Conduct basic maintenance and cleaning to keep the facility in order
• Support customers across all steps of the car wash process
• Perform vehicle inspections prior to wash and address issues as needed
• Take on additional duties as assigned

Skills

Customer service

Communication skills

Interpersonal skills

Professional attitude

Job description

Thoroughbred Express is seeking a Customer Service Associate to educate customers about car wash services, benefits, and safety features while providing a positive experience. The role includes handling payments, guiding drivers, and assisting with daily operations.

The position emphasizes commission-based earnings and employer contributions to a 401k retirement plan, reflecting a performance-driven environment with benefits for full-time staff.