Car Wash Customer Service Associate

Bennetts Company; West Lafayette (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Bennetts Company in West Lafayette, IN is seeking a Customer Service Team Member to deliver an exceptional experience in a fast-paced car wash environment. You will greet customers, guide vehicles, and help customers select wash packages while maintaining safety and quality standards.

You'll operate POS systems, process payments and memberships, and contribute to a clean, efficient wash area. This role emphasizes teamwork, hands-on learning of wash technology, and friendly customer service.

Qualifications

• Strong customer service mindset and ability to work in a hands-on team environment.
• Comfort using POS systems and processing payments.
• Commitment to safety and quality; willingness to learn wash technology and sales/service routines.

Responsibilities

• Greet customers and guide vehicles through the wash process.
• Operate POS systems to process payments and memberships.
• Maintain a clean, safe, and efficient wash area while following strict safety and quality standards.
• Learn and support advanced wash technology and procedures.
• Promote wash packages and memberships to enhance customer value.

Skills

Customer service mindset

Team environment

POS systems

Safety and quality

Willingness to learn wash tech and ops

Tools

POS systems

Job description

Customer Service Team Member provides an exceptional customer experience in a fast-paced car wash environment.

Key Duties Include

• Greet customers and guide vehicles through the wash process
• Operate POS systems to process payments and memberships
• Maintain a clean, safe, and efficient wash area while following strict safety and quality standards
• Learn and support advanced wash technology and procedures
• Promote wash packages and memberships to enhance customer value

Qualifications & skills: Strong customer service mindset, ability to work in a hands-on team environment, comfort using POS systems, commitment to safety and quality, and willingness to learn wash technology and sales/service routines.