Customer Service Associate

Bennetts Company; Anderson (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Bennetts Company seeks a Customer Service Team Member for Express Carwash to greet customers, explain wash options, and guide vehicles—ensuring a smooth, friendly experience at the carwash. You will operate POS systems and answer questions while maintaining a tidy, safe site.

Join a team that values customer-first service, safety procedures, and teamwork to keep daily operations running smoothly and clients satisfied.

Qualifications

• Energetic, reliable team player with strong customer service skills.
• Comfort working outdoors and handling hands-on duties.
• Ability to follow procedures and prioritize safety.
• Basic comfort with POS/technology and learning new processes.

Responsibilities

• Greet customers and communicate available wash options clearly
• Safely direct vehicles through the carwash process
• Process transactions using POS systems
• Provide friendly, helpful customer service and resolve basic concerns
• Maintain cleanliness and safety standards on-site
• Support team efforts to keep operations running smoothly

Skills

Customer service

Team player

Outdoor work

POS proficiency

Tools

POS systems

Job description

Customer Service Team Member (Express Carwash)

Deliver fast, friendly service at express carwash locations by welcoming customers, helping them choose wash options, and safely guiding vehicles through the wash area. Operate point-of-sale (POS) systems, answer customer questions, and ensure a positive, people-first experience.

Contribute to a clean, safe site by following procedures and maintaining a tidy, organized work environment.

Key Duties

• Greet customers and communicate available wash options clearly
• Safely direct vehicles through the carwash process
• Process transactions using POS systems
• Provide friendly, helpful customer service and resolve basic concerns
• Maintain cleanliness and safety standards on-site
• Support team efforts to keep operations running smoothly

Qualifications & Skills

• Energetic, reliable team player with strong customer service skills
• Comfort working outdoors and handling hands-on duties
• Ability to follow procedures and prioritize safety
• Basic comfort with POS/technology and learning new processes