Car Wash Customer Experience Associate

Quick Quack Car Wash; Oklahoma City (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Quick Quack Car Wash in Oklahoma City is hiring a friendly front-line associate to greet customers, explain services, and help resolve questions at the point of sale.

This role involves outdoor work in a loud environment, standing for long periods, lifting up to 50 pounds, and working varied hours, including weekends and holidays, with emphasis on safety and customer service.

We offer an equal opportunity workplace and value teamwork.

Qualifications

• Must be able to smile and maintain clean appearance per dress and grooming standards.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to lift up to 50 pounds at times and stand for long periods.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register and verifying sales.
• Assists customers in locating products, resolving complaints, or directing to other departments.
• Holds advertising signs and performs other marketing-related functions.
• Sells additional services and vending items by recognizing opportunities.
• Maintains cash accountability at POS registers.
• Stocks and maintains merchandise in vending carts.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, car wash).
• Explains car wash entry procedure and follows safety procedures.

Skills

Customer service

Reading & writing

Cash handling

Teamwork

Education

High school diploma or equivalent preferred

Tools

Cash register POS

Job description

Quick Quack Car Wash in Oklahoma City is hiring a friendly front-line associate to greet customers, explain services, and help resolve questions at the point of sale.

This role involves outdoor work in a loud environment, standing for long periods, lifting up to 50 pounds, and working varied hours, including weekends and holidays, with emphasis on safety and customer service.

We offer an equal opportunity workplace and value teamwork.