Customer Experience & Sales Associate - Car Wash

Quick Quack Car Wash; Covina, Northern (CA, KY); Hybrid; USD 1,929,000 - 2,480,000; Full time

Job summary

Quick Quack Car Wash in Covina, CA is hiring a Customer Service Associate to greet guests, explain services, and assist with questions and price discrepancies. You will accurately process sales at the POS, balance cash at shift start and end, and upsell additional services and vending items.

This role requires a neat appearance, the ability to read, count, and write, and physical stamina for standing, lifting up to 15 pounds, and outdoor work.

Qualifications

• Greet customers and provide helpful information.
• Explain services offered and assist with questions or price discrepancies.
• Balance cash at the start/end of shift; process sales accurately at POS.
• Upsell additional services and vending items to customers.

Responsibilities

• Greet customers as they enter the location and explain car wash procedures.
• Assist customers with questions or concerns; direct to other departments as needed.
• Maintain cleanliness and housekeeping in the work area.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales upsell

Communication

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash in Covina, CA is hiring a Customer Service Associate to greet guests, explain services, and assist with questions and price discrepancies. You will accurately process sales at the POS, balance cash at shift start and end, and upsell additional services and vending items.

This role requires a neat appearance, the ability to read, count, and write, and physical stamina for standing, lifting up to 15 pounds, and outdoor work.