Car Wash Customer Experience Associate

Golden Nozzle Car Wash; Danvers (MA); Hybrid; USD 17,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

Weekly bonuses

Career growth

Medical benefits

401(k)

Paid time off

Paid holidays

Life insurance

Disability benefits

Tuition assistance

Job summary

Golden Nozzle Car Wash is seeking energetic Team Members to support daily operations and deliver an exceptional customer experience. You’ll interact with customers, assist with sales initiatives, and help keep the site clean and safe.

In this fast-paced role, you’ll aid vehicle throughput, follow safety procedures, and assist with inventory and restocking. Flexible availability, including evenings and weekends, is required, with opportunities for growth within the company.

Qualifications

• Age: At least 16 years of age.
• Education: Read, write, and perform arithmetic calculations at an eighth-grade level.
• Availability: Flexible availability to cover evenings, weekends, and holidays; one weekend day required.
• Adaptability: Ability to remain calm and follow procedures during emergencies.

Responsibilities

• Customer Interaction: Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.
• Sales Support: Recite standard greetings using an on-site tablet and assist with sales initiatives and membership growth.
• Site Maintenance: Keep the facility, equipment, and grounds clean, safe, and fully operational at all times.
• Workflow Optimization: Help optimize vehicle throughput to minimize wait times and enhance the customer experience.
• Safety & Compliance: Follow all safety procedures and regulatory standards.
• Operational Support: Perform general housekeeping duties and monitor inventory levels for restocking chemicals and supplies.

Skills

Customer service

Sales support

Safety compliance

Effective communication

Job description

Golden Nozzle Car Wash is seeking energetic Team Members to support daily operations and deliver an exceptional customer experience. You’ll interact with customers, assist with sales initiatives, and help keep the site clean and safe.

In this fast-paced role, you’ll aid vehicle throughput, follow safety procedures, and assist with inventory and restocking. Flexible availability, including evenings and weekends, is required, with opportunities for growth within the company.