Car Wash Concierge - Guest Experience Pro

Tommy Car Wash Systems; Georgia; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance

401k match

Paid time off

Tuition assistance

Job summary

Tommy's Express is seeking a Vacuum Concierge to deliver concierge-level guest service in the vacuum area. You will greet guests, educate them on wash options, and drive sales of monthly wash packages and service upgrades.

The role requires friendliness, reliability, and comfort with technology. Training is provided for POS/LPR systems, with weekend shifts and a strong team culture in a fast-paced retail environment.

Qualifications

• Friendly, approachable demeanor and guest focus.
• Ability to explain services and answer questions clearly.
• Willing to learn POS/LPR and car wash operations.
• Weekend availability required.

Responsibilities

• Provide proactive, friendly service to guests in the vacuum area.
• Greet guests, explain wash options, and upsell packages.
• Assist with vacuum use and resolve guest concerns in real time.
• Support fleet sales during slower periods with outreach and relationship building.
• Learn and operate POS and LPR systems to support sales and check-in.
• Maintain vacuum area cleanliness and overall guest satisfaction.

Skills

Customer service

Sales orientation

Tech-savvy

Team player

Communication

Adaptable

Tools

POS system

LPR system

Job description

Tommy's Express is seeking a Vacuum Concierge to deliver concierge-level guest service in the vacuum area. You will greet guests, educate them on wash options, and drive sales of monthly wash packages and service upgrades.

The role requires friendliness, reliability, and comfort with technology. Training is provided for POS/LPR systems, with weekend shifts and a strong team culture in a fast-paced retail environment.