Car Wash Associate - Customer Experience & Membership

Express Wash Operations LLC; Yulee (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Express Wash Operations LLC is seeking a Team Member to deliver excellent customer service and maintain high wash operations quality in Yulee, Florida. You will guide vehicles into the wash tunnel, support membership activities, and uphold safety and cleanliness standards for a top-tier customer experience.

The role emphasizes ownership, proactive problem-solving, outdoor work in various weather, and a 60-day certification program with no prior experience required.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth.
• Wash Station Service: Follow safety procedures, assist with vehicle prep and operate wash equipment safely.
• Convenience Station: Engage with customers to ensure a positive experience and manage member accounts (cancellations, plan changes).
• Stock and organize detail centers to maintain accessibility and inventory accuracy; empty trash cans and maintain cleanliness.
• Maintain vacuum stations by checking for clogs and emptying canisters; perform general site upkeep.”,
• General Duties: Maintain professional conduct, follow uniform standards, perform opening/closing tasks, and ensure tunnel cleanliness and safety.
• Prepare towels and other materials to support daily operations.

Job description

Express Wash Operations LLC is seeking a Team Member to deliver excellent customer service and maintain high wash operations quality in Yulee, Florida. You will guide vehicles into the wash tunnel, support membership activities, and uphold safety and cleanliness standards for a top-tier customer experience.

The role emphasizes ownership, proactive problem-solving, outdoor work in various weather, and a 60-day certification program with no prior experience required.