Car Wash Assistant Manager

Mr. Clean Car Wash; Saint Augustine (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Mr. Clean Car Wash in Saint Augustine, FL, seeks a Car Wash Assistant Manager – Express to support the General Manager in daily operations and guest service excellence.

You'll lead by example, uphold brand standards, train team members, manage shifts, safety, and inventory, and drive sales and loyalty programs to grow the business while ensuring a clean, safe site and outstanding customer experiences.

Qualifications

• Customer service experience required.
• Operations experience with equipment oversight.
• Experience training staff on processes and quality standards.
• Experience supporting sales and loyalty programs.

Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Assist the GM in site operations, production, labor, and profitability.
• Train and coach team on processes, safety, and procedures.
• Open and close the site with security and cash handling tasks.
• Perform maintenance and administrative duties daily/weekly/monthly.
• Keep site clean, safe, and well-maintained.
• Respond to equipment or mechanical issues quickly.
• Manage inventory of chemicals and supplies; place orders.
• Drive sales, memberships, loyalty programs to grow business.
• Maintain staffing levels and coverage in busy areas.
• Uphold brand standards for cleanliness and appearance.
• Perform other duties as assigned by GM.

Skills

Customer service

Operations management

Staff training

Sales & loyalty

Labor & inventory

Flexible availability

Education

High school diploma or equivalent

College degree preferred

Job description

Job Details

Job Location: St. Augustine, FL 32095

Job Purpose

As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance. You’ll help lead the team by example, ensuring brand standards are upheld, operations run safely and efficiently, and all guests receive outstanding service. This role is a key stepping stone to a future leadership position and includes bonus opportunities based on key performance indicators.

Key Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Assist the General Manager in managing site operations, production, labor, and profitability.
• Train, coach, and certify team members on company processes, safety, and procedures.
• Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.
• Complete daily, weekly, and monthly maintenance and administrative duties.
• Ensure the site remains clean, safe, and well-maintained (including tunnel, lot, lobby, restrooms).
• Respond quickly to and resolve any equipment or mechanical issues.
• Maintain an adequate inventory of chemicals and supplies; place orders as needed.
• Drive sales, memberships, and loyalty programs to grow business.
• Ensure proper staffing levels based on business needs and support team coverage in congested areas.
• Uphold brand standards in cleanliness, equipment function, and associate appearance.
• Perform other duties as assigned by the General Manager.

Qualifications Required Experience

• Customer service experience
• Operational experience, including equipment oversight and maintenance
• Experience in training staff on processes and quality standards
• Experience supporting sales and loyalty program growth
• Experience managing labor, supply use, and site presentation

Preferred Experience

• 2+ years of experience in a car wash environment and/or 1+ year of experience in a supervisory or assistant manager role
• Experience in retail or hospitality

Required Skills and Abilities

• Ability to work outdoors in all weather conditions and seasons
• Ability to be on your feet for extended periods or the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, and step to perform job duties
• Ability to carry up to 50 pounds for short distances
• Ability to maneuver around vehicles

Preferred Education

• High school diploma or equivalent
• A college education is a plus

Minimum Qualifications

• Flexible availability, including nights, weekends, and holidays
• Must pass a pre-employment background check and drug screening