Car Wash Assistant Manager

Mr.-Clean-Car-Wash; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Mr. Clean Car Wash is seeking a Car Wash Assistant Manager to support the General Manager in daily operations, promote customer focus, and uphold brand standards across the site.

This role leads by example to ensure smooth, safe, and efficient performance and provides ongoing finishing and detailing training to meet brand expectations. You will train staff, manage labor and safety, open/close the site, drive sales and memberships, ensure cleanliness, handle maintenance, and contribute to

Qualifications

• Customer service experience required across fast-paced environments.
• Operational experience including equipment oversight and maintenance.
• Experience training staff on processes and safety standards.

Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Assist GM in managing site operations, production, labor, and profitability.
• Train and certify team on processes, safety, and procedures.
• Open and close the site including security and cash handling.
• Maintain clean, safe site and equipment; handle maintenance tasks.
• Drive sales, memberships, and loyalty programs.
• Ensure proper staffing levels and coverage.
• Uphold brand standards in cleanliness and appearance.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Training staff

Sales / loyalty programs

Safety compliance

Education

High school diploma or equivalent

College education (a plus)

Job description

Job Purpose:As a Car Wash Assistant Manager at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance. You’ll help lead the team by example, ensuring brand standards are upheld, operations run safely and efficiently, and all guests receive outstanding service. Assistant Managers are also responsible for maintaining consistent finishing and detailing training to meet brand standards. This role is a key stepping stone to a future leadership position and includes bonus opportunities based on key performance indicators.Key Responsibilities:Provide excellent customer service to ensure guest satisfaction.Assist the General Manager in managing site operations, production, labor, and profitability.Train, coach, and certify team members on company processes, safety, and procedures.Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.Complete daily, weekly, and monthly maintenance and administrative duties.Ensure the site remains clean, safe, and well-maintained (including tunnel, lot, lobby, restrooms).Respond quickly to and resolve any equipment or mechanical issues.Maintain an adequate inventory of chemicals and supplies; place orders as needed.Drive sales, memberships, and loyalty programs to grow business.Ensure proper staffing levels based on business needs and support team coverage in congested areas.Uphold brand standards in cleanliness, equipment function, and associate appearance.Maintain and support ongoing finishing and detailing training to ensure consistent service deliveryPerform other duties as assigned by the General Manager.Required Experience:Customer service experienceOperational experience, including equipment oversight and maintenanceExperience in training staff on processes and quality standardsExperience supporting sales and loyalty program growthExperience managing labor, supply use, and site presentationPreferred Experience:2+ years of experience in a car wash environment and/or 1+ year of experience in a supervisory or assistant manager roleExperience in retail or hospitalityRequired Skills and Abilities:Ability to work outdoors in all weather conditions and seasonsAbility to be on your feet for extended periods or the entire work shiftPhysically able to bend, stoop, squat, kneel, reach, and step to perform job dutiesAbility to carry up to 50 pounds for short distancesAbility to maneuver around vehiclesPreferred Education:High school diploma or equivalentA college education is a plusMinimum Qualifications:Flexible availability, including nights, weekends, and holidaysMust pass a pre-employment background check and drug screening