Car Wash Assistant Manager

Mr. Clean Car Wash; Cumming (GA); On-site; USD 22,041 - 27,552; Full time

Job summary

Mr. Clean Car Wash in Cumming, GA, is seeking a Car Wash Assistant Manager. In this role, you will support the General Manager in daily operations, ensuring exceptional customer service and adherence to brand standards. Responsibilities include team training, site maintenance, and driving sales initiatives.

Qualified candidates have customer service experience, operational expertise, and a flexible schedule. This position is ideal for those looking to advance into a leadership role, with bonus opportunities based on performance.

Qualifications

• 2+ years of experience in a car wash environment preferred.
• Experience in retail or hospitality is a plus.
• Must be flexible, including nights, weekends, and holidays.

Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Assist the General Manager in managing site operations.
• Train and certify team members on processes and safety.
• Ensure the site remains clean, safe, and well-maintained.
• Drive sales and growth of memberships and loyalty programs.

Skills

Customer service experience

Operational experience

Training staff

Sales support

Labor and supply management

Ability to work outdoors

Physical stamina

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Cumming, GA 30062
Salary Range: $16.00 - $20.00 Hourly

Job Purpose

As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance. You’ll help lead the team by example, ensuring brand standards are upheld, operations run safely and efficiently, and all guests receive outstanding service. This role is a key stepping stone to a future leadership position and includes bonus opportunities based on key performance indicators.

Key Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Assist the General Manager in managing site operations, production, labor, and profitability.
• Train, coach, and certify team members on company processes, safety, and procedures.
• Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.
• Complete daily, weekly, and monthly maintenance and administrative duties.
• Ensure the site remains clean, safe, and well-maintained (including tunnel, lot, lobby, restrooms).
• Respond quickly to and resolve any equipment or mechanical issues.
• Maintain an adequate inventory of chemicals and supplies; place orders as needed.
• Drive sales, memberships, and loyalty programs to grow business.
• Ensure proper staffing levels based on business needs and support team coverage in congested areas.
• Uphold brand standards in cleanliness, equipment function, and associate appearance.
• Perform other duties as assigned by the General Manager.

Qualifications

Required Experience

• Customer service experience
• Operational experience, including equipment oversight and maintenance
• Experience in training staff on processes and quality standards
• Experience supporting sales and loyalty program growth
• Experience managing labor, supply use, and site presentation

Preferred Experience

• 2+ years of experience in a car wash environment and/or 1+ year of experience in a supervisory or assistant manager role
• Experience in retail or hospitality

Required Skills and Abilities

• Ability to work outdoors in all weather conditions and seasons
• Ability to be on your feet for extended periods or the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, and step to perform job duties
• Ability to carry up to 50 pounds for short distances
• Ability to maneuver around vehicles

Preferred Education

• High school diploma or equivalent
• A college education is a plus

Minimum Qualifications

• Flexible availability, including nights, weekends, and holidays
• Must pass a pre-employment background check and drug screening