Car Sales Representative

Darcars; Rockville (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan including

401k

Employee discounts

Internal career advancement

Job summary

DARCARS of Rockville is hiring a Car Sales Representative to join our team. You will sell new and used vehicles, deliver exceptional customer service, and achieve sales objectives.

Work with Sales Consultants, Sales Managers, Finance Managers, and the General Manager in a fast-paced, commission-based role. Responsibilities include presenting features, arranging tests, processing paperwork, and ensuring customer satisfaction.

Qualifications

• Strong communication with customers and colleagues
• Ability to speak multiple languages (Spanish is a plus)
• Previous sales experience preferred but not required
• Must be able to pass pre-employment background check
• Must be able to work evenings and weekends

Responsibilities

• Sell new and used vehicles while delivering excellent customer service
• Engage with customers in person and virtually to meet sales objectives
• Follow DARCARS selling approach and complete required paperwork
• Coordinate with Finance Manager and General Manager for financing and delivery
• Maintain knowledge of vehicle features, pricing, and options
• Demonstrate vehicles and conduct test drives on planned routes
• Attend brand and DARCARS training and use online selling tools
• Ensure customer concerns are addressed and they are satisfied

Skills

Communication skills

Multilingual (Spanish a plus)

Customer service mindset

Video tools familiarity

Read and comprehend instructions

Team player

Punctual, adaptable, fast-paced

Education

High school diploma or GED

Tools

Video conferencing tools

Job description

DARCARS of Rockvilleis now hiring Car Sales Representativeto join our team!

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanishis a plus)!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiativesInternal career advancement opportunities

In this role, you will:

• Conducts business in a professional and ethical manner
• Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.