Car Sales Consultant Fairfax Pre-Owned

DARCARS Automotive Group; Fairfax (VA); On-site; USD 50,000 - 100,000; Full time

Job summary

An established industry player is seeking passionate Car Sales Consultants to join their dynamic team in Fairfax. This exciting role offers the opportunity to engage with customers, sell pre-owned vehicles, and provide exceptional service. With potential earnings exceeding $100K, you will be part of a collaborative environment, working closely with fellow consultants and management. The ideal candidate will possess strong communication skills, a commitment to customer satisfaction, and the ability to adapt to a fast-paced sales environment. If you're ready to make a significant impact and grow your career, this role is perfect for you.

Qualifications

• Strong communication skills and customer service commitment are essential.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Sell used vehicles while delivering exceptional customer service.
• Engage with customers in-person and virtually, addressing their needs.

Skills

Communication Skills

Customer Service

Sales Experience

Ability to Use Video Tools

Multilingual (Spanish, Chinese)

Education

High School Diploma or GED

Tools

Digital Retailing Tools

Job description

Join to apply for the Car Sales Consultant Fairfax Pre-Owned role at DARCARS Automotive Group

3 days ago Be among the first 25 applicants

Join to apply for the Car Sales Consultant Fairfax Pre-Owned role at DARCARS Automotive Group

DARCARS is now hiring New/Used Car Sales Consultants to join our team at Fairfax!

Potential Earning of $100K+

As a Car Sales Consultant, you will be responsible for selling used vehicles, delivering exceptional customer service, and achieving DARCARS's sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

In this role, you will:

1. Conduct business in a professional and ethical manner
2. Follow DARCARS approach to selling (including but not limited to):
3. Greet customers with a welcoming attitude and listen to their needs
4. Describe operations and features of vehicles matching customer’s needs via in-person or virtually
5. Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
6. Suggest optional equipment, features, warranties, for customer to purchase
7. Correctly compute and quote sales price
8. Work with finance team to obtain financing, as needed
9. Complete all necessary paperwork
10. Arrange for delivery and registration of the vehicle
11. Address all customer concerns and ensure customer satisfaction
12. Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
13. Be able to make an effective demonstration ride on a planned route
14. Develop and maintain future prospect and customer follow-up system
15. Participate in all required brand and DARCARS training
16. Utilize and be familiar with online digital retailing selling tools
17. May be required to use video tools to assist customers virtually with the car buying process
18. In conjunction with the General Manager, develop personal income goals and strategies to meet those goals
19. Comply with DARCARS policies and procedures
20. Other duties as assigned

Qualifications:

1. Strong communication skills with both customers and DARCARS employees
2. Ability to speak multiple languages (Spanish and Chinese) is a plus!
3. Demonstrated commitment to customer service
4. Comfortable using video tools, Facetime, etc., to assist customers
5. Ability to speak, read, and understand instructions, correspondence, and policy documents; converse comfortably with customers
6. Previous sales experience preferred but not required
7. Ability to stand, walk, bend, twist, and perform normal job functions
8. Ability to work in a fast-paced environment
9. Be a team player
10. Must be able to work a flexible schedule, including evenings and weekends
11. Valid driver’s license and acceptable safe driving record
12. High school diploma or equivalent (GED)
13. At least eighteen years of age
14. Ability to pass pre-employment screening (background check)

This job advertisement is a general overview of the role and does not encompass all duties and responsibilities. The employee may be required to perform other duties as instructed by a supervisor.

We are an equal opportunity employer & drug-free workplace. Employment is contingent upon passing background screening. Employment is at-will & subject to dealership policies.