Car Sales Consultant Fairfax Pre-Owned

Darcars; Fairfax (VA); On-site; USD 80,000 - 100,000; Full time

Job description

DARCARS is now hiring New/Used Car Sales Consultants to join our team at Fairfax!

Potential Earning of $100K+

As a Sales Consultant, you are directly responsible for selling new and used cars, providing our customers with the highest level of customer service and satisfaction, and achieving DARCARS sales goals. The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position.

In this role, you will:

• Conduct business in a professional and ethical manner
• Follow DARCARS approach to selling (including but not limited to):
• Greet customers with a welcoming attitude and listen to their needs
• Describe operations and features of vehicles matching customer’s needs via in-person or virtually
• Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
• Suggest optional equipment, features, warranties, for customers to purchase
• Correctly compute and quote sales price
• Work with finance team to obtain financing, as needed
• Complete all necessary paperwork
• Arrange for delivery and registration of the vehicle
• Address all customer concerns and ensure customer satisfaction
• Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participate in all required brand and DARCARS training
• Utilize and be familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with the car buying process
• In conjunction with the General Manager, develop personal income goals consistent with DARCARS standards and develop a strategy to consistently meet those goals
• Comply with DARCARS policies and procedures
• Other duties as assigned

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred but not required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, including evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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