Car Rental Customer Service & Sales Representative

Budget Car and Truck Rental of Utah; Cedar City (UT); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Paid training

Career advancement

Team oriented

Zusammenfassung

Budget Car and Truck Rental of Utah is seeking a Customer Service & Rental Sales role at our Cedar City area location. You will help customers choose rental vehicles, review reservations, explain terms, and present upgrades and services.

Ideal candidates are team players with strong communication, comfortable in a busy airport environment, and willing to work weekends. We offer competitive hourly wages, benefits, training, and opportunities to advance within the company.

Qualifikationen

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Willingness to work weekends and other scheduled shifts.
• Must be at least 18 years old; legally authorized to work in the United States.
• Background check and drug screening required.

Aufgaben

• Help customers choose rental vehicles that fit their travel plans.
• Review reservations, prepare rental agreements, and explain rental terms.
• Present upgrades, protection products, and additional services as needed.
• Handle payments, answer questions, and assist with customer concerns.
• Maintain accurate rental records and enter transaction information.

Kenntnisse

Customer service

Sales

Interpersonal skills

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Help Travelers Get on the Road

What We Offer

• Competitive hourly wages with opportunities to earn performance-based incentives
• Health, dental, and vision insurance
• Paid time off and holiday benefits
• 401(k) retirement plan with company matching
• Paid training and ongoing development
• Opportunities to advance into additional roles within the company
• A collaborative workplace that values teamwork and customer satisfaction
• The chance to work with a nationally recognized rental brand through a locally operated business

Your Role on the Team

Customer Service & Rental Sales

• Help customers choose rental vehicles that fit their travel plans and transportation needs.
• Review reservations, prepare rental agreements, and explain rental terms and vehicle policies.
• Present available upgrades, protection products, and additional services based on customer needs.
• Handle payments, answer questions, and assist with customer concerns professionally.
• Maintain accurate rental records and enter transaction information into company systems.

Vehicle Readiness & Branch Support

• Inspect vehicles for existing damage and record their condition during check-in and check-out.
• Help prepare rental vehicles for upcoming reservations by checking cleanliness and overall readiness.
• Communicate vehicle availability and service needs with other team members.
• Maintain an orderly rental counter, customer service area, and vehicle work areas.
• Follow established operating procedures and safety guidelines.
• Assist with other branch activities as needed to keep the location operating smoothly.

What Makes This Opportunity Different?

Our company has more than 45 years of experience serving customers through a family-owned and operated business. We combine the recognition and resources of the Budget and Avis rental brands with the personal service and close-knit atmosphere of a local team. We value employees who take initiative, treat customers with respect, and contribute to a positive workplace. You'll have the opportunity to develop practical skills in customer service, sales, rental administration, and fleet operations while building a foundation for future career growth.

Requirements

• High school diploma or equivalent
• Customer service, sales, retail, hospitality, or rental-car experience is a plus
• Strong verbal communication and interpersonal skills
• Comfortable working with customers in a busy airport environment
• Able to remain professional and composed when handling challenging situations
• Self-motivated and capable of working independently
• Strong attention to detail and accuracy
• Willingness to work weekends and other scheduled shifts
• Valid driver's license with a good driving history; no more than two incidents/accidents within the past three years
• Must be at least 18 years old
• Must be legally authorized to work in the United States
• Employment is subject to successful completion of a background check and drug screening