Captive Account Manager

Hylant Group, Inc.; Toledo (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hylant Group, Inc. seeks a Captive Account Manager to support a portfolio of captive clients within the Global Captive Solutions Team.

The ideal candidate will have a business- or risk-focused education, excellent communication, and a teamwork mindset, with internship experience in captive insurance or a CPA firm as a plus. The role offers hybrid work from any Hylant office or 100% remote, emphasizing timely billing, premium tracking, regulatory compliance, and strong collaboration across teams

Qualifications

• Bachelor's degree in Business, Risk Management or Accounting required.
• Strong communication skills and teamwork are essential.
• Experience or internship in captive insurance or CPA is a plus.

Responsibilities

• Support management of a portfolio of captive clients.
• Process timely billing and premium tracking for clients.
• Communicate effectively with clients and service providers for compliance.
• Manage a portfolio with competing deadlines and strong time management.
• Collaborate with captive professionals and support RFP/presentations.
• Assist with internal training and client communications.

Skills

Excellent communication

Team player

Initiative & analytical abilities

Internship in captive industry or CPA

Education

Bachelor's degree in Business, Risk Management or Accounting

Tools

Word

Excel

PowerPoint

Outlook

Job description

The Opportunity:

The Captive Account Manager will support management of a portfolio of captive clients and work in unison with other members of the Global Captive Solutions Team. The ideal candidate would have a bachelor’s degree in Business, Risk Management or Accounting, excellent communication skills, be a team player, or demonstrate initiative with strong analytical abilities. Previous experience in an internship within the captive industry or a CPA firm is a plus. This position can be hybrid from any of the Hylant office locations or 100% remote.

In This Role You Will Execute On:

• Timely and accurate billing for management and consulting
• Timely and accurate premium tracking for clients
• Effective communication with clients and other service providers to ensure the captive insurance entity remains compliant with regulatory requirements
• Strong time management skills demonstrated by an ability to manage a portfolio of captive clients with competing deadlines
• Ability to work well with others and aid other captive professionals
• RFP and Client Prospect presentations team support
• Collaboration and Communication
• Internal Training and Communications

In This Role You Will Need:

• Good communication skills, including listening, speaking and writing
• Represent Hylant core values and follow protocols
• Ability to organize, plan, and prioritize with effective results
• Proficient in Word, Excel, PowerPoint and Outlook
• Team player
• Open to constructive criticism and ideas
• Be willing to share observations and insights that could positively enhance clients and team member experience
• Be an active problem solver, asking questions that lead to resolution
• Possess a willingness to investigate and learn more about the property/casualty industry
• Adherence to Best Practices

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected. Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.

Why Hylant? A Career That’s Anything But Typical

At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family‑owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry.

Here’s what makes Hylant different:

Opportunity on your terms:

Whether you're just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best.

Relationships that build people up:

Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success.

A chance to make a real impact:

From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally. We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way.

If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more.