Captain - Brand & Community Engagement

ALLSTAR PIZZA & MORE LLC; Clute (TX); On-site; USD 25,000 - 44,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Advancement opportunities

Training & development

Job summary

Allstar Pizza & More LLC in Texas is seeking a Captain – Brand & Community Engagement to lead marketing, branding, and community outreach. This hands-on leader will guide campaigns, content, and events while supporting daily operations across the venue.

The role blends strategy with on‑the‑ground execution, overseeing the website, social channels, and promotional activities. Ideal for a proactive leader who thrives in a collaborative, guest‑facing environment.

Qualifications

• Experience leading marketing, social media, and brand management.
• Experience supervising or developing team members.
• Familiarity with website management and CMS.
• Experience creating marketing materials (print/digital).
• Strong communication and organizational skills.

Responsibilities

• Lead brand management and marketing campaigns to boost awareness and guest visits.
• Oversee website content and ensure consistency across platforms.
• Supervise Social Media & Content Coordinator and marketing calendar.
• Coordinate community outreach, events, and guest engagement activities.
• Develop fan engagement programs and staff training for brand experience.
• Support daily operations across departments during events.

Skills

Marketing

Social media

Brand management

Community outreach

Leadership

Job description

Benefits:

• Company parties
• Employee discounts
• Opportunity for advancement
• Training & development

Department: Marketing, Brand & Community Engagement

Position Level: Captain – Operational Leadership

Employment Type: Part-Time

Compensation: Based on experience and qualifications

Position Overview

At Allstar Pizza & More, we're more than just pizza! We're a place where families connect, friendships grow, and our community comes together.

We're looking for a creative, motivated, and results-driven Captain – Brand & Community Engagement to lead our marketing efforts, strengthen our brand, and help create meaningful connections with guests and the community.

This position combines marketing strategy, content oversight, community outreach, team leadership, and daily operations.

The ideal candidate is someone who enjoys bringing ideas to life, developing others, and finding creative ways to grow a business.

This is a hands‑on leadership position, not exclusively a marketing or office role. Like all Allstar Captains, this individual will actively support daily operations and work different positions throughout the business.

Key Responsibilities

Brand Management & Marketing

• Develop and execute marketing campaigns that increase awareness, guest visits, and business growth.
• Maintain consistent branding, messaging, and presentation across all platforms.
• Oversee the creation and distribution of marketing materials, including flyers, menus, posters, signage, promotional graphics, and digital advertisements.
• Coordinate marketing initiatives for new menu items, promotions, parties, classes, and special events.
• Identify creative opportunities to strengthen Allstar's reputation and visibility.
• Monitor campaign performance and recommend improvements.

Website & Digital Presence

• Manage and maintain Allstar's website, ensuring information is accurate, engaging, and up to date.
• Update website content, including promotions, menu information, classes, parties, events, and operational announcements.
• Improve website organization and the guest experience to make information and booking opportunities easier to find.
• Ensure information remains consistent across the website, social media, and other digital platforms.
• Identify opportunities to improve online visibility, engagement, and conversions.
• Coordinate website updates and technical improvements with leadership or outside providers when necessary.

Social Media & Content Leadership

• Directly supervise and support our Social Media & Content Coordinator.
• Develop content priorities and maintain a consistent marketing calendar.
• Review content for accuracy, quality, branding, and alignment with business objectives.
• Collaborate on photography, video, promotional campaigns, and storytelling.
• Monitor social media engagement and performance.
• Encourage creative content that highlights our team, guests, food, events, and community involvement.

Fan Engagement & Guest Experience

• Lead, train, and develop Fan Engagement Specialists.
• Create activities and interactions that improve the guest experience inside Allstar.
• Develop creative ways to encourage participation, guest loyalty, and repeat visits.
• Support contests, interactive promotions, themed activities, and special experiences.
• Ensure Fan Engagement Specialists represent Allstar professionally, both inside the business and throughout the community.
• Work alongside operational leaders to maintain a positive, welcoming environment.

Community Events & Outreach

• Coordinate Allstar's participation in local festivals, school events, community celebrations, and outreach opportunities.
• Organize promotional booths, interactive activities, giveaways, and other engagement opportunities.
• Represent Allstar professionally while building positive community relationships.
• Collaborate with our Business Development Director to support partnerships, sponsorships, and community initiatives.
• Identify opportunities to introduce new guests and families to Allstar.
• Help turn community exposure into meaningful relationships and future visits.

Leadership & Team Development

• Provide leadership, training, coaching, and accountability to assigned team members.
• Set clear expectations and follow up on performance.
• Encourage creativity, ownership, professionalism, and teamwork.
• Collaborate with other Captains to support business initiatives.
• Communicate marketing plans, upcoming events, and promotional priorities to the leadership team.
• Identify opportunities to improve departmental efficiency and effectiveness.

Daily Operations

• Actively work different positions throughout Allstar based on operational needs.
• Support kitchen operations, guest service, arena activities, and special events.
• Assist with shift leadership and maintaining operational standards.
• Demonstrate urgency, professionalism, cleanliness, and teamwork.
• Step in wherever necessary to support fellow team members and the guest experience.

Qualifications & Skills

Preferred Qualifications

• Experience in marketing, social media, brand management, community outreach, or leadership.
• Experience supervising, training, or developing team members.
• Familiarity with website management and content management systems.
• Experience creating or coordinating digital and printed marketing materials.
• Basic understanding of social media analytics and marketing performance.
• Experience with graphic design platforms such as Canva or similar software.

Essential Skills

• Strong communication and organizational abilities.
• Creative thinking with the ability to execute ideas.
• Attention to detail and brand consistency.
• Ability to balance multiple projects and deadlines.
• Strong interpersonal skills and confidence engaging with the public.
• Willingness to work hands‑on in different operational positions.
• A proactive, solutions-oriented leadership mindset.
• Flexible availability, including occasional evenings and weekends for events.

What Success Looks Like

We want a Captain who creates measurable improvements, not simply completes tasks.

Success in this role includes:

• A professional, accurate, and consistently updated website.
• High-quality, consistent marketing materials and brand messaging.
• Organized and effective social media execution.
• Increased awareness of Allstar's offerings and activities.
• Stronger community participation and relationships.
• Effective development of Fan Engagement Specialists and marketing team members.
• Improved guest engagement and repeat visits.
• Marketing initiatives that contribute to measurable business growth.
• Consistent support of daily operations and leadership expectations.