Captain Assistant

Major Food Brand; New York (NY); On-site; USD 21,000 - 34,000; Full time

Job summary

A prominent restaurant in New York is seeking a dedicated food service employee to deliver exceptional dining experiences. This role involves serving patrons with food and beverages, maintaining a welcoming atmosphere, and ensuring adherence to safety and sanitation standards. Ideal candidates will possess a friendly demeanor and a strong ability to manage multiple tasks efficiently. Applicants will be rewarded with the opportunity to work in a vibrant and dynamic setting, encouraging customer satisfaction and repeat business.

Qualifications

• Ability to serve food and beverages positively and efficiently.
• Knowledge of food and beverage selections.
• Strong attention to detail in maintaining dining ambiance.

Responsibilities

• Serve patrons food and beverages in a friendly manner.
• Prepare dining area with tables and decorations.
• Maintain cleanliness following health and safety policies.
• Maintain dining ambiance with enthusiasm and attentiveness.
• Prepare tables by setting linens, condiments, candles, and service ware.
• Adhere to sanitation, safety, and alcohol policies.
• Record orders and communicate guest needs to kitchen and bar.

Skills

Friendly demeanor

Food and beverage knowledge

Guest service excellence

Communication skills

Job description

The Lobster Club, 98 East 53rd Street, New York, NY 10022, USA

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Equal Opportunity Employer
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